This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Hospitality Supervisor will ensure the smooth running of operations in all our Commercial areas. Assisting the Commercial Operations Manager and directing the Hospitality team each day in our Bars, Restaurant, Café and Events, the role will deliver a first-class experience in all our Commercial activities in our buildings and events.
Job Responsibility:
Assist Commercial Operations Manager in the smooth day to day running of all Norwich Theatre commercial areas- Restaurant, Bars, Café, Playhouse, roving sales and Events
Ensure Customer care and standards of service in all areas are of the highest level and meet the standards set by the Head of Commercial
Provide supervision and guidance for the Hospitality team
Requirements:
Recent relevant experience in a busy Hospitality or leisure environment
Experience of working and supervising in a Restaurant and bar environment
Knowledge of EPOS till systems and cash handling
People and customer focus
Experience of providing outstanding customer service
An eye for detail
What we offer:
25 days holiday (pro-rata), plus public holidays, plus your birthday off
Inclusive culture focused on wellbeing and happiness
Commitment to personal and professional development
Discounts on a range of on food, drink and theatre tickets
Access to My Discounts, employee discount scheme, offering savings on retail, gyms, travel, utilities and more