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Hospitality Supervisor

Aramark UK

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Location:
United Kingdom, Stevenage

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

26986.00 GBP / Year
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Job Description:

Are you ready to take the lead in a fast-paced hospitality environment? We’re looking for a confident and organised Hospitality Supervisor to manage catering operations and service delivery across multiple on-site locations in Stevenage. If you thrive on teamwork, attention to detail, and delivering exceptional service, this could be the perfect opportunity for you.

Job Responsibility:

  • Team Leadership: Supervise and motivate catering staff, delivery drivers, and service teams
  • Organise shift schedules and task assignments
  • Monitor performance and provide constructive feedback
  • Catering Operations: Coordinate the delivery and presentation of food across various service points
  • Ensure timely, temperature-controlled, and well-presented service
  • Manage setup, service, and breakdown at each location
  • Maintain inventory of equipment and disposables
  • Client Service: Respond to client requests, dietary requirements, and last-minute changes
  • Ensure a professional and positive experience for all guests
  • Quality & Compliance: Monitor food quality, portion control, and presentation
  • Uphold hygiene, safety, and corporate compliance standards
  • Conduct regular checks to ensure consistency
  • Problem Solving: Resolve operational issues such as late deliveries or staff shortages
  • Implement quick solutions to maintain smooth service
  • Escalate incidents or feedback to management as needed
  • Reporting & Coordination: Maintain records of deliveries, feedback, and staff performance
  • Communicate daily with kitchen and logistics teams
  • Support inventory tracking and resource planning

Requirements:

  • 1–2 years’ experience in a similar supervisory or hospitality role
  • Strong customer service skills
  • Excellent attention to detail and time management
  • Calm and effective problem-solving abilities
  • Confident decision-making under pressure
What we offer:
  • Free meals during your shift
  • Free on-site parking
  • Access to an employee benefits portal with hundreds of discounts
  • Online GP services
  • Apprenticeship schemes for career development

Additional Information:

Job Posted:
December 19, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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