Hospitality Supervisor – Front Office Job at Capital Vacations (Branson)

Hospitality Supervisor – Front Office

The Hospitality Supervisor –Front Office supervises the daily operations of the ...

Location

United States , Branson

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
Exceptional communication and leadership skills
Excellent interpersonal skills when dealing with guests, Team Members, and the general public
Knowledge of daily operations of the front desk, reservations, and problem resolution

Job Responsibility

Supervises the daily operations of the front desk, rooms control, and PBX
Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
Is a hands-on leader and a visible front office team member who leads by example
Monitors departmental service levels and acts accordingly
Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
Is responsible for staff development
Serves as Manager on Duty as needed, making decisions based on the business requirements
Works all shifts as need dictates
Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Hospitality Supervisor – Front Office

The Hospitality Supervisor –Front Office supervises the daily operations of the ...

Location

United States , Hollywood

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
Exceptional communication and leadership skills
Excellent interpersonal skills when dealing with guests, Team Members, and the general public
Knowledge of daily operations of the front desk, reservations, and problem resolution

Job Responsibility

Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
Is a hands-on leader and a visible front office team member who leads by example
Monitors departmental service levels and acts accordingly
Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
Is responsible for staff development
Serves as Manager on Duty as needed, making decisions based on the business requirements
Works all shifts as need dictates
Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff
Works front desk as needed, checking guests in/out, answering phones and handling guest comments and concerns

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Hospitality Supervisor – Front Office

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Sugar Mountain

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
Exceptional communication and leadership skills
Excellent interpersonal skills when dealing with guests, Team Members, and the general public
Knowledge of daily operations of the front desk, reservations, and problem resolution

Job Responsibility

Supervises the daily operations of the front desk, rooms control, and PBX
Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
Is a hands-on leader and a visible front office team member who leads by example
Monitors departmental service levels and acts accordingly
Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
Is responsible for staff development
Serves as Manager on Duty as needed, making decisions based on the business requirements
Works all shifts as need dictates
Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff

What we offer

$450 Sign on Bonus
Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program

Fulltime

Hospitality Supervisor – Front Office

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Sugar Mountain

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Minimum 3 years of supervisory/management experience in hotel/resort operations, preferably in vacation ownership
Exceptional communication and leadership skills
Excellent interpersonal skills when dealing with guests, Team Members, and the general public
Knowledge of daily operations of the front desk, reservations, and problem resolution

Job Responsibility

Supervises the daily operations of the front desk, rooms control, and PBX
Supports the vision and goals of the General Manager and assists in creating and implementing new service initiatives
Is a hands-on leader and a visible front office team member who leads by example
Monitors departmental service levels and acts accordingly
Identifies areas of opportunity to improve processes and procedures to elevate the overall guest experience
Is responsible for internal audits to ensure compliance with corporate SOPs and QA standards
Is responsible for staff development
Serves as Manager on Duty as needed, making decisions based on the business requirements
Works all shifts as need dictates
Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Guest Experience Night Supervisor (Front Office Night Supervisor)

Complete designated cashier and closing reports in the computer system. Review s...

Location

Hungary , Budapest

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Complete designated cashier and closing reports in the computer system
Review shift logs/daily memo books and document pertinent information in logbooks
Contact appropriate individual or department as necessary to resolve guest call, request, or problem
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key
Sell a room/accommodation to guests without reservations based on availability
Ensure rates match market codes and that any exceptions are documented
Ensure checks that come from outlets are scanned and charged to room
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees
Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
Report accidents, injuries, and unsafe work conditions to manager

Fulltime

New

Front Office Supervisor

The Front Office Supervisor supports the Front Office Manager in overseeing day-...

Location

United Kingdom

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Previous experience in front office operations or guest services in a luxury hotel environment
Knowledge of hotel management systems (e.g., Opera PMS)
Strong interpersonal, communication, and problem-solving skills
Ability to supervise and motivate a team effectively
Fluency in English
additional languages are advantageous

Job Responsibility

Supervise daily front desk operations, including check-in/check-out, reservations, and guest inquiries
Ensure Front Desk is always manned and readily equipped to serve the guests
Address and resolve any guest complaints or issues promptly and efficiently, ensuring guest satisfaction
Ensure VIP guests and any special requests are handles with utmost care
Provide coaching, training, and support to front office staff
Monitor guest satisfaction and escalate issues as required to management
Ensure accuracy of guest billing and process
Deal with any potential book-out from and to our property
Conduct shift briefings and ensure all operational tasks are completed
Support smooth communication between the front office and other hotel departments

Fulltime

Front Office Supervisor

The Hilton Austin Airport is looking for a talented Front Office Supervisor to j...

Location

United States , Austin

Salary:

21.00 USD / Hour

Prospera Hospitality

Expiration Date

Until further notice

Requirements

Minimum of 2 years of front desk or hospitality-related customer service experience is strongly preferred
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to work a flexible schedule, including days, evenings, weekends, and holidays
Professional appearance and demeanor
Ability to remain calm and professional under pressure

Job Responsibility

Assist the Front Office Management with overseeing all Front Office Operations to ensure profitability, control costs, and meet quality standards to ensure total guest satisfaction
Supervise the front desk and valet staff and assist with greeting guests, checking guests in and out, handling guest requests and complaints, and handling group check-ins

What we offer

Paid time off provided, including vacation, sick days, and holidays
Healthcare benefits available, including medical, dental, and vision coverage
Short-term and long-term disability benefits available
Hilton employees may participate in the Go Hilton employee travel program, offering employees and selected friends and family discounted rates at Hilton company hotels around the world
Scheduled annual increases

Fulltime

Guest Relations Supervisor (Front Office)

Guest Relations Supervisor (Front Office) (Sausalito, CA) ESSENTIAL JOB FUNCTION...

Location

United States , Sausalito

Salary:

31.97 USD / Hour

Cavallo Point Lodge

Expiration Date

Until further notice

Requirements

Must be naturally enthusiastic, centered, and organized person to supervise the diverse personalities of the Front Desk staff
Must possess excellent communication skills combined with a pleasant personality and ability to make frequent eye contact
Ability to speak, hear, read and write English, count, and file alphabetically and numerically with precision
Ability to operate basic office equipment
computer and related programs, fax, copier, and scanner
Capable of remembering guests' names and use them frequently
Must have a valid driver's license and acceptable driving record
High School Diploma or equivalent acceptable experience
Must be able to stand on feet for 8-hour shifts
Must be able to lift up to 20 lbs. on a regular and continuing basis

Job Responsibility

Supervise the front desk staff directly, maintaining and improving current department standards
Assist in Front Desk scheduling based on occupancy levels
Provide and oversee training for newly hired Curators, including updates to the training manual
Assist Front Office Manager duties in keeping Front Desk inventory/supplies updated and current
guest handouts, room keys and packets, brochures, etc
Oversee the wine reception in the lobby
making sure there are enough glasses, and wine each night
Oversee the coffee and pastry setup daily, communicating with In Room Dining when more coffee or pastries are needed
Updating the package board in the conference room daily, keeping track of arriving guests with packages and communicating the correct information to the Front Desk agents
Ensure that the pending rooms log is being handled efficiently, which includes working with Front Desk agents to manage the inventory

Fulltime

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Hospitality Supervisor – Front Office

Job Description

Job Responsibility

Requirements

What we offer

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Hospitality Supervisor – Front Office

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Guest Experience Night Supervisor (Front Office Night Supervisor)

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Guest Relations Supervisor (Front Office)

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