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Hospitality Specialist - Night Audit

United States, Branson · Job Posted March 22, 2026
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Job Description

The Hospitality Specialist –Night Auditor is responsible for all EOD accounting functions and communications with the security team to ensure the safety of our guests.

Job Responsibility

  • Greets guests courteously and registers guests into the resort
  • Assists with the maintenance and control of room inventory and availability
  • Possesses knowledge of all resort services, reservation and billing system, resorts cash and credit card policies and procedures, and resort products, rates, and special programs
  • Answers company telephone or switchboard promptly and in a professional manner
  • Ensures that all transactions for the day of the audit are accounted for and processed correctly in the property management and relevant computer systems
  • Ensures that all reports are printed and distributed to relevant departments, head of department and corporate
  • Distributes guest, administrative mail and packages
  • Possesses knowledge of the resort emergency procedures and how to implement them
  • Completes check-in packages and procedures for each guest/owner
  • Completes check-out procedures for guest/owner
  • Works closely with all departments to ensure guest satisfaction
  • Assists guests with inquiries, requests, and complaints
  • Maintains a professional and neat working area
  • Maintains a professional and neat appearance while on duty
  • Performs all related duties as assigned

Requirements

  • High School Diploma/GED
  • One-year experience working as Night Auditor is preferred
  • One-year Hotel Front Desk experience

What we offer

  • Competitive Salary
  • Paid Time Off and Paid Holidays
  • Career Growth
  • Medical/Dental with employer contribution
  • Voluntary Life Insurance, Disability, and Aflac Insurance
  • Company-paid life insurance and long term disability
  • 401 (k) retirement plan
  • Travel Perks to Resort Locations
  • Company Perks Program
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Discounted Resort Stays
  • Life Insurance
  • Long-Term Disability
  • Professional Development
  • Competitive Compensation
  • Rapid Growth
  • Corporate Discounts
  • Exclusive Member Deals

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