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Constellation at the NEC Birmingham. Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Constellation is seeking confident, personable, and multi-skilled Hospitality Plate Waiters and Hospitality Bar Staff to join our team at the NEC Birmingham — one of the UK’s largest and most dynamic exhibition and live-event venues. This is an exciting opportunity to work across VIP dinners, corporate hospitality suites, live events, exhibitions, and premium event spaces, delivering first-class service in a fast-paced environment.
Job Responsibility
Deliver professional table service to guests across VIP and corporate areas
Serve plated meals and premium beverages to the highest standard
Confidently explain menu items and respond to guest queries
Set up and prepare hospitality suites and event spaces
Clear tables efficiently and maintain a clean, organised environment
Support both front-of-house and bar operations as required
Prepare and serve a range of beers, spirits, wines, and soft drinks in line with service standards
Maintain bar presentation, cleanliness, and stock organisation throughout service
Work collaboratively with kitchen, bar, and management teams
Uphold all food safety, hygiene, licensing, and health & safety procedures
Requirements
Previous experience as a plate waiter, bar staff member, waiter/waitress, hospitality host, or similar hospitality role
A strong background in both waiting and bar service is essential
Experience in premium hospitality, hotels, restaurants, event venues, or corporate hospitality environments
Confident carrying and serving plated meals in a professional hospitality setting
A good understanding of bar operations, including service standards, stock awareness, bar setup, and maintaining an efficient service during busy periods
Strong product knowledge of beers, spirits, wines, and other beverages, with the confidence to answer guest questions and make recommendations where appropriate
Excellent communication and customer service skills
Professional, well-presented, and confident manner
Strong attention to detail and ability to multitask
Ability to work under pressure in a fast-paced environment
A proactive, flexible, and team-focused attitude
Comfortable switching between waiting and bar duties depending on event requirements
Must be 18+
Must have the right to work in the UK
Previous hospitality service experience in both waiting and bar service is essential
Knowledge of responsible alcohol service and licensing requirements
Availability for event days, exhibitions, and live-show schedules
What we offer
Competitive hourly rate
Flexible, casual work
Opportunity to work at one of the UK’s most iconic event venues
Be part of major exhibitions, VIP events, and live entertainment
Gain valuable experience with a leading event staffing provider