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Hospitality Operations Manager

United Kingdom, London Employment contract 42000.00 GBP / Year · Job Posted April 23, 2026
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Job Description

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset, refresh and have fun. We empower our people through togetherness, we give them the chance to shine and unlock their potential, and they fuel our strength and growth. Are you passionate about food, drink and service, want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Hospitality Operations Manager to work with us at a B&I site in Canary Wharf. Location: E14 5EY. Salary: £42,000 per annum. Working Pattern: 40 hours per week, Monday- Friday. Purpose: To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business; To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations; To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue; To develop and train a highly motivated team who put our customers first and deliver the contractual requirements; To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability.

Job Responsibility

  • Ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to
  • Ensure personal and general cleanliness and hygiene comply with regulations
  • Ensure team wears correct uniform
  • Promote health and wellbeing of staff
  • Ensure company and client contracts are acted upon in company's best interests
  • Prepare information on financial and operational performance
  • Maintain a happy and helpful manner
  • Ensure only recognised company procedures are in place
  • Actively seek new business and support continued improvement
  • Ensure production of food to highest quality and service standards
  • Plan and coordinate direct reports to ensure highest service delivery

Requirements

  • Passionate about food, drink and service
  • Ability to organise and control all aspects of hospitality catering operation
  • Ability to manage within budgetary guidelines and comply with client, company and statutory regulations
  • Proactive in engaging customers and adapting the offer
  • Ability to develop and train a highly motivated team
  • Ability to forecast business areas and highlight risks on profit targets

What we offer

  • Personal Development and Training opportunities
  • Life assurance scheme
  • Pension scheme
  • Holiday allowance
  • Access to Healthcare Support App including Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
  • Eye care
  • Wellbeing strategy including Employee Assistance Programme and salary finance
  • Family friendly support
  • Regular social events and communication with leaders
  • Holiday purchase scheme
  • Volunteering days
  • Professional subscriptions
  • Recognition schemes and people awards
  • Long service awards
  • Access to high street discount vouchers

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