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Hospitality Manager

Canada, Regina · Job Posted June 10, 2026
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Job Responsibility

  • Hire, orient, schedule, train, coach, and counsel dining room waitstaff and housekeeping staff
  • Lead Sales while Manager on Duty each week, including but not limited to responding to telephone inquiries, conduct and follow up on walk-in and scheduled tours with prospective residents or interested parties, and complete lease signing
  • Answer incoming telephone calls promptly and in a welcoming and friendly manner and transfer calls to appropriate personnel
  • Provide timely feedback to the team and consistent performance management
  • Establish and manage labor and supplies budget and expenses
  • Manage schedules in accordance with resident census and budgets and control overtime within prescribed standards
  • Provide high levels of customer service, create a restaurant-style dining atmosphere, and be actively involved in the dining experience
  • Work closely with the Executive Chef and General Manager/Executive Director to keep residents satisfied with food, service, dining programs, and housekeeping services
  • Review the daily menu with residents and staff, coordinating room service delivery where applicable
  • Provide quality and compliance leadership. Responsible for supporting building inspections, quality checks of housekeeping, kitchen, and dining room, and ensure all life/safety rules are followed
  • Train team on Company standards, including but not limited to cleanliness, sanitation, appearance (environment and uniforms), service, and satisfaction
  • Visually confirm that all tables are set according to Company standards
  • Solve issues before they become problems or complaints
  • Act as 'Manager on Duty' when the General Manager/Executive Director is not on site
  • May perform other duties as needed and/or assigned

Requirements

  • High School Diploma or General Education Degree (GED) required. Two (2) year Associates Degree preferred
  • Two (2) years of prior work experience in 'front of house' supervision and leadership. Experience includes managing employees, recruiting, customer service, labor scheduling, budgeting, and expense management
  • Ability to work in a team setting and to provide strong customer service
  • Basic computer skills – Microsoft Word, Excel, Outlook
  • Able to carry a serving tray with at least 4 meals and/or beverages at any given time
  • Able to clean apartments and dining room as needed
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
  • Must possess valid driver's license
  • Must satisfactorily meet and be in compliance with Company's Motor Vehicle Policy standards
  • Must successfully complete all Atria specified training programs

What we offer

  • Competitive Pay
  • Paid Holidays & PTO
  • Comprehensive Health Plans
  • Career Advancement Opportunities
  • Tuition Reimbursement
  • Employee Loyalty Rewards Program
  • Retirement Savings Plan with Employer Match
  • Rewards & Recognition
  • Health & Safety

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