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Hospitality Manager

14forty.co.uk Logo

14forty

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Location:
United Kingdom , Birmingham

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

40000.00 GBP / Year
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Job Description:

We are seeking an experienced and dynamic Hospitality Manager to lead our corporate dining and Brasserie operation. You will oversee a team of approximately 12 staff members, including Hospitality Assistants, to deliver a world-class, client-focused catering experience. This is a key leadership role that combines operational excellence, commercial acumen, and exceptional service standards.

Job Responsibility:

  • Leading and inspiring a team of 12+ hospitality staff to deliver exceptional service every day
  • Managing the corporate dining and Brasserie operations, including event planning and service delivery
  • Building and maintaining strong client relationships, ensuring their needs are exceeded
  • Driving sales and profitability through menu innovation, upselling, and operational efficiency
  • Overseeing budgets, labour schedules, and food costs to achieve financial targets
  • Ensuring full compliance with health, safety, and food standards
  • Coaching, training, and developing your team, creating clear succession plans
  • Promoting a positive team culture and continuous improvement across the operation

Requirements:

  • Proven experience in 5-star hospitality, fine dining, Michelin-starred kitchens, or corporate catering
  • Exceptional customer service skills and knowledge of silver service etiquette
  • Strong financial and commercial acumen: budget management, costing, and P&L understanding
  • Excellent people management skills, including coaching, performance management, and HR processes
  • Confident communicator, able to build relationships with clients, senior management, and teams
  • Highly organised, proactive, and able to thrive under pressure
  • IT literate, with the ability to interpret sales and operational data
  • Passionate about food, service excellence, and operational innovation
What we offer:
  • Free meals
  • Free on-site gym
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Additional Information:

Job Posted:
April 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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