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At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way. When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Hospitality Manager at Elton House Care Home in Watford.
Job Responsibility:
Delivering a customer-centric experience at Avery while ensuring that residents’ needs are fully integrated and supported
Overseeing and effectively managing all areas of the home that are nonclinical and care-related to include food and beverage services, housekeeping, activities/events and reception
Ensure that effective working practices to deliver high standards of service are adopted within all areas of hospitality including activities/events, housekeeping, food and beverage services and reception
Maintain high standards of cleanliness and aesthetics throughout the home environment including the garden and outdoor areas
Follow the Standard Operating Procedures to consistently deliver Averys brand standards throughout the home
Ensure that all work is planned, prioritised and delegated effectively to accommodate the resource and skill base of the team
Requirements:
Previous experience in a management/supervisory role
One to two years’ experience in a similar role and experience of working in healthcare, restaurants or hotels
Understanding of the Hotel & Care industry standards, policies and procedures