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Our client, a reputable organisation in the hospitality and leisure sector, is hiring for a motivated and goal-oriented Venue Manager to lead a busy, customer-focused site and drive operational and commercial success. This is a fantastic opportunity to take ownership of a thriving venue, lead a dedicated team, and make a real impact within a growing business.
Job Responsibility:
Oversee all aspects of venue operations, including customer service and kitchen teams
Recruit, train, and develop a high-performing team to deliver excellent service
Drive performance and implement strategies to grow the business
Ensure compliance with company policies, health & safety standards, and legal requirements
Maintain positive relationships with customers, staff, and community partners
Report on key performance metrics and financial results to support continuous improvement
Requirements:
Proven management experience within hospitality, leisure, or food & beverage environments
A proactive, sales-minded attitude with a focus on delivering outstanding customer satisfaction
Strong communication, organisational, and analytical skills
Ability to work flexibly, including weekends
Confidence with Microsoft Office and general IT systems
Hands-on leadership style with a passion for team development and operational excellence