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Hospitality Manager

aramark.co.uk Logo

Aramark UK

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Location:
Canada , Toronto

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Contract Type:
Not provided

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Salary:

55000.00 - 65000.00 CAD / Year

Job Description:

We are looking for a Front Desk Hospitality Manager, who will be responsible for efficient, effective, customer service throughout Operational areas. This position will be based at the ELC Front Desk office. The position is responsible for maintaining a professional relationship with all co-workers, guests, and Managers. This position will manage the operation of the Front Desk, Housekeeping, and assist with Event Supervision when needed. Capable of handling administrative tasks while ensuring a positive experience for all guests, visitors, and employees of the Executive Learning Centre.

Job Responsibility:

  • Management Position Overseeing the ELC Front Desk & Housekeeping operations
  • Responsible for professional interaction with all guests, employees, visitors, and managers of the ELC
  • Required to process guest room reservations, check guests in and out of hotel while performing tasks in an honest, sensitive, professional nature with integrity
  • Communicate in a professional manner with all stakeholders of the ELC to ensure professional dialogue takes place by verbal or written means in a timely, correct, and professional manner
  • Monitor CCTV security cameras and take appropriate action as needed and required depending upon the situation
  • Welcome and greet guests and participants
  • Utilize POS / Opera Property Management System (PMS) and effectively carry out proper check in procedures and check out procedures
  • Audit F & B cashier floats as needed and when required
  • Understand Night Audit process and complete night audit as required
  • Follow proper cash handling procedures and maintain a cash float balance count at the beginning and the end of each shift
  • Assist accounting Department as needed and when required
  • If required, supervise banquet setup requirements, check on all F&B outlets to ensure service standards are in place
  • Responsible for Duty supervision of the Hotel and Food service Operation in absence of Department Managers
  • Maintain proper Hygiene and Uniform Policies as outlined in Operational Procedure Manual
  • Maintain a professional presence while dealing with all guests, visitors, employees, and other stakeholders over the phone or in person
  • Expedite any other administrative tasks as requested by the General Manager
  • Monitor Opera system, Front Desk email and personal work email on a regular basis
  • Operate within the policies, procedures, rules and regulations of the ELC
  • Prepare Shift Reports/Reservations/Registration Cards correctly telephone messages in a timely manner. (Same day replies)
  • Respond to emails and telephone messages. Use proper etiquette with email and telephones. Follow telephone procedures
  • Maintain key control by expediting sign in and sign out procedures
  • Any and all other duties and responsibilities assigned by the General Manager or the Director of Conference Services and Catering when required within the scope of your position as a Hotel Duty Supervisor at the Executive Learning Centre

Requirements:

  • Post-Secondary education – University or Community College
  • At least two years in a Hotel / Food service or similar operation
  • Must be able to type a minimum of 56 WPM

Additional Information:

Job Posted:
January 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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