Hospitality Manager

• The Hospitality Manager plans, administers and directs all unit activities related to food and facilities service
• Ensures compliance to food safety, sanitation, and overall workplace safety standards
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, including conducting rounding
• Identifies Aramark service expansion opportunities
• Provides overall direction and manages performance for all service supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource related policies and standards
• Directs, staffs, and trains all service department regarding quality, cost control, and cash handling
• To supervise the Housekeeping and Laundry staff on all shifts in the performance of their work schedules to ensure adherence to established departmental cleaning and infection control standards
• To assist with the establishment of housekeeping and laundry standards and regulatory compliance
• Develop work schedules for applicable areas of the facility
• Develops operational component forecasts and can explain variances
• Responsible for component's accounting functions
• Ensures compliance with all contract obligations
• Performs/delegates monthly Food Safe Audit (Food Safety and Fundamentals)
• Performs/delegates monthly Qualtrics targets
• Performs/delegates monthly Housekeeping Audits (Facility Fit Pro – FFP)
• Performs/delegates monthly Safe Briefs, Safe Observations, JHSC Meetings and Workplace Inspections

• Bachelor's Degree or Diploma in Food Service & Nutrition Management is an asset
• Requires 5+ year’s progressive experience managing operations with $1 - $2 million financial and operational responsibility
• Healthcare Food Service management, Environmental, Facility engineering role in large complex site preferred
• Familiarity with PIDAC (Provincial Infectious Disease Advisory Committee) is an asset
• Ability to communicate (both verbal and written) effectively with clients, customers of the client and support staff
• P&L accountability and/or contract-managed service experience is desirable
• Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information
• Associates preferred
• Bachelors preferred

Multi-service experience would be considered an asset