CrawlJobs Logo

Hospitality Manager, Coffee & Guest Experience

aramark.com Logo

Aramark

Location Icon

Location:
United States , New York

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

95000.00 - 110000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Hospitality Manager, Coffee & Guest Experience is a management position responsible for overseeing small, high‑touch coffee bars within a luxury retail establishment. This role ensures an elevated guest experience by developing and executing hospitality and beverage service programs that align with the expectations of a premium retail environment. The position also oversees daily café operations where guests are served prepared coffee beverages and light menu items.

Job Responsibility:

  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
  • Ensure food services appropriately connects to the Executional Framework
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute
  • Reward and recognize employees
  • Ensure safety and sanitation standards in all operations
  • Identify client needs and effectively communicate operational progress
  • Adopt Aramark process and systems
  • Build revenue and manage budget, including cost controls regarding food, beverage and labor
  • Ensure the completion and maintenance of P&L statements
  • Achieve food and labor targets
  • Manage resources to ensure quality and cost control within budgetary guidelines
  • Implement and maintain Aramark agenda for both labor and food initiatives
  • Create value through efficient operations, appropriate cost controls and profit management
  • Full compliance with Operational Excellence fundamentals, including food and labor
  • Direct and oversee operations related to production, distribution and food service
  • Maintain a safe and healthy environment for clients, customers and employees
  • Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  • Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
  • Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
  • Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
  • Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
  • Recruits, hires, develops and retains front line team.
  • Conducts period inventory
  • Maintains records to comply with ARAMARK, government and accrediting agency standards
  • Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
  • May participate in sales process and negotiation of contracts
  • Looks for opportunities to implement new products and services which support sales growth and client retention
  • Manage the front of the house of the dining operation (Cafeteria/ Residential Dining Facility)
  • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices

Requirements:

  • Experience working in coffee shops and managing them, particularly high‑end or specialty concepts
  • Requires at least 4 years of experience
  • Requires at least 1-3 years of experience in a management role
  • Requires previous experience in food service
  • Requires a bachelor’s degree or equivalent experience
  • Strong communication skills
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
  • Ability to demonstrate excellent customer service using Aramark's standard model
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.
What we offer:
  • medical, dental, vision, and work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave and disability coverage

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Aramark - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Hospitality Manager, Coffee & Guest Experience

Assistant Event Operations Manager

Assistant Event Operations Manager role at JW Marriott Atlanta Buckhead involves...
Location
Location
United States , Atlanta
Salary
Salary:
25.02 - 29.33 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Alternatively, 3 years experience in two of the areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping or related professional area
  • Experience running a shift, scheduling, performance management, problem-solving, running day-to-day operations, hospitality skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions and prepares checks
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Inspects cleanliness and presentation of china, glass, and silver
  • Sets tables according to event type and standards
  • Maintains cleanliness of work areas
  • Orders supplies for the department
  • Manages inventories and assets
  • Leads shifts and provides consistent high-quality service
  • Conducts room function inspections
What we offer
What we offer
  • Bonus eligibility
  • Equal opportunity employer
  • Opportunities for training, development, and recognition
  • Holistic well-being focus
  • Belonging to a global team and luxury environment
  • Fulltime
Read More
Arrow Right

Facilities Soft Service Lead cum Event Coordinator

The Facilities Soft Service Lead cum Event Coordinator manages comprehensive sof...
Location
Location
Malaysia , Kuala Lumpur
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma in Event Management, Hospitality Management, Business Administration, or related field
  • Minimum four to six years of experience in facilities management, event coordination, or hospitality services within Malaysian commercial office environment
  • Proven track record of managing soft services operations and coordinating successful corporate events
  • Strong event planning capabilities with experience managing corporate functions, conferences, and client entertainment events
  • Excellent organizational skills with ability to coordinate multiple vendors, timelines, and logistics simultaneously
  • Creative problem-solving abilities with attention to detail for seamless event execution and guest satisfaction
  • Proven experience managing relationships with Malaysian service providers and understanding of local market conditions for soft services procurement
  • Strong negotiation skills with ability to secure cost-effective contracts while maintaining quality standards
  • Experience with vendor performance monitoring and service level agreement management
  • Fluency in English and Bahasa Malaysia essential for vendor coordination and event communication
Job Responsibility
Job Responsibility
  • Manage comprehensive soft services operations including cleaning services, waste management, pest control, landscaping, and general workplace amenities
  • Coordinate with external service providers to ensure consistent service delivery and quality standards across all soft service areas
  • Monitor service level agreements, conduct regular quality inspections, and implement improvement initiatives to enhance workplace cleanliness and comfort
  • Develop and maintain relationships with soft service contractors including cleaning companies, catering providers, landscaping services, and specialty contractors
  • Negotiate service contracts, monitor performance against established standards, and coordinate vendor scheduling to minimize disruption to office operations
  • Resolve service issues promptly and ensure vendor compliance with Malaysian health, safety, and environmental regulations
  • Plan, coordinate, and execute corporate events including meetings, conferences, client entertainment, employee functions, and special celebrations
  • Manage event logistics including venue preparation, catering arrangements, audio-visual equipment setup, and guest coordination
  • Coordinate with internal departments and external vendors to ensure seamless event delivery and exceptional attendee experiences
  • Oversee workplace amenities including pantry operations, coffee services, employee wellness programs, and recreational facilities
  • Fulltime
Read More
Arrow Right

Tenant Experience Coordinator

Your mission is to execute a luxury hospitality program at an inspiring, Class A...
Location
Location
United States , San Francisco
Salary
Salary:
100000.00 USD / Year
lulafit.com Logo
lulafit
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in event coordination, community engagement, and/or hospitality
  • Experience in a luxury hotel, co-working company, or corporate meeting and event planning
  • Experience in high-touch roles in forward-thinking, customer-centric environments such as Industrious, Marriott, or The Ritz-Carlton
  • Tech-savvy
  • Ability to manage two email inboxes daily (Outlook and GSuite)
  • Ability to operate property apps, survey platforms, marketing template platforms, invoicing systems, and more
  • Stay current with trends and have a finger on the pulse of the local luxury community and hospitality market
  • Obsessively customer-centric + a servant leader
  • A resourceful entrepreneur energized by making your mark
  • A hyper-organized ball juggler
Job Responsibility
Job Responsibility
  • Execute a luxury hospitality program at an inspiring, Class A office building downtown, specifically on the building's signature amenity floor
  • Provide concierge-level service to tenants
  • Partner with Tenant Experience Director on initiatives and community events
  • Create a five-star, service-rich environment
  • Achieve a 90% satisfaction rate from tenant feedback surveys
  • Learn and anticipate tenant needs and preferences
  • Maintain pristine common areas
  • Complete all operational checklists
  • Achieve a 100% passing rate of weekly walk-through evaluations
  • Oversee daily operations, cleanliness, and the TopBrewer system's readiness for the coffee program
What we offer
What we offer
  • FREE employee-only medical coverage under one of our plans
  • FREE short-term disability
  • FREE life insurance coverage
  • 4% employer match with our 401(k)
  • Up to $4k annual bonus for top performance
  • Fulltime
Read More
Arrow Right

Assistant Banquet Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States
Salary
Salary:
29.33 - 39.90 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
  • Fulltime
Read More
Arrow Right

Assistant Event Operations Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States , Hilton Head Island
Salary
Salary:
25.00 - 34.62 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
  • Fulltime
Read More
Arrow Right

Assistant Banquet Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States
Salary
Salary:
29.33 - 39.90 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
  • Fulltime
Read More
Arrow Right

Assistant Event Operations Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States , Fort Lauderdale
Salary
Salary:
29.33 - 39.90 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area
  • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
What we offer
What we offer
  • Relocation Assistance Available
  • Fulltime
Read More
Arrow Right

Assistant Event Operations Manager

Communicates service needs to chefs and stewards throughout functions. Totals ch...
Location
Location
United States , Seattle
Salary
Salary:
27.88 - 38.46 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.
  • If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area.
  • Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills.
Job Responsibility
Job Responsibility
  • Communicates service needs to chefs and stewards throughout functions
  • Totals charges for group functions, and prepares and presents checks to group contacts for payment
  • Verifies banquet rooms, restaurants, and coffee breaks are ready for service
  • Verifies proper centerpieces are displayed on every table
  • Inspects the cleanliness and presentation of all china, glass, and silver prior to use
  • Checks in with guests to verify satisfaction
  • Sets tables according to type of event and service standards
  • Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintains cleanliness of work areas throughout the day
  • Supports compliance with brand standards and legal obligations
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy