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We are seeking a motivated and detail-orientated Hospitality Management Intern to join our team at Aramark at Virginia Tech Athletics. The role is ideal for someone pursuing a career in hospitality and event management and looking to gain hands-on experience in a fast paced, customer-focused team environment. This position will be involved in all aspects of the business including finance, supply chain, IT, HR and operations. Availability to work evenings, weekends, and holidays as required by event schedule. This position will report to the Director of Operations.
Job Responsibility:
Assist in planning out each sport including menu planning, setup, ordering, staffing
Assist in day-to-day operations including setup, execution and breakdown during events
Support inventory management, vendor coordination, and supply chain logistics including weekly location audits
Monitor and evaluate concession stand performance along with IT department, to identify areas for efficiency and service improvements
Assist in scheduling, training, and supervising seasonal concessions staff
Assist with compiling commission reports and paying vendors
Collaborating with Finance and IT, collect and analyze sales, labor, and customer satisfaction data to support operational decisions and suggest improvement initiatives
Ensure compliance with health, safety, and sanitation standards
Manage post-event reporting including compiling information from all departments to present to General Manager on a weekly basis
Requirements:
Currently pursuing a Bachelor’s degree in Business, Hospitality Management, Operations, or a related field
Strong organizational and problem-solving skills
Ability to work in a fast-paced, team-oriented environment
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
experience with POS systems a plus
Availability to work evenings, weekends, and holidays as required by event schedule
Nice to have:
Experience with POS systems
What we offer:
Real-world experience in concessions operations and venue management
Exposure to logistics, inventory, staffing, and guest service strategy
Opportunity to contribute to high-profile events and network with industry professionals
Development of leadership and analytical skills in a dynamic environment