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Hospitality Lead Coordinator

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Aramark

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Location:
United States , Yosemite National Park

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

21.00 - 23.00 USD / Hour
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Job Description:

Curry Village is a vibrant, family-friendly destination offering a mix of tent cabins, lodges, and dining options. It’s a lively place to work, with a strong sense of community and a deep connection to Yosemite’s history. Team members enjoy a fast-paced, guest-focused environment in the heart of the park. Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest Services at the conference center so that staff members and guests experience a positive impression of the facility.

Job Responsibility:

  • Supervises Guest Services Support Staff in providing 24 hours a day, 7 days a week coverage
  • Coordinates registration functions and transportation for all guests
  • Trains Front Desk/Concierge personnel
  • Oversees front desk and concierge's tasks to ensure world class service
  • Check in and check out functions
  • Ensures proper execution of Lobby Ambassador Program
  • Guest orientation of the local area and the conference center facilities
  • Proper telephone service technique and PBX operation
  • Handling of guest mail, messages and special deliveries
  • Coordinating reservations for guest transportation
  • Full understanding and utilization of the property management system
  • Familiarization with night audit function
  • Assisting all guests and following up on guest concerns
  • Maintaining a limited supply of sundries and restocks
  • Issuing and monitoring safe deposit boxes
  • Opening and closing of support staff cashier banks
  • Design and implement training programs
  • Responsible for ordering, storing and inventory of all supplies
  • Communicate closely with all departments
  • Establish, implement, and follow all emergency procedures
  • Perform any or all other duties as assigned by Guest Services Manager

Requirements:

  • Requires a positive attitude, strong work ethic, and a commitment to providing world-class service
  • A strong knowledge of personal computers is essential
  • Experience in all facets of providing guest services
  • Must be able to lead, motivate, and communicate effectively with others
  • Strong organizational abilities
  • Preferably two years in hospitality services or like environment performing like duties as Guest Services or Concierge’s supervisor
  • Must be able to read, write, and clearly speak English
What we offer:
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave
  • Disability coverage

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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