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Hospitality Host

United Kingdom, London Employment contract 32000.00 GBP / Year · Job Posted January 15, 2026
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Job Description

Are you personable, attentive, and capable of providing exceptional service whilst maintaining a positive approach? Do you want to contribute to the overall customer experience within beautiful client spaces? If so, we would love to welcome all Hospitality Assistants to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to open our doors to individuals who share our passion for providing genuine hospitality and impeccable service. As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself. Every interaction is an opportunity to create a lasting impression, and we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.

Job Responsibility

  • Oversee meeting rooms, pantry, and food & beverage services
  • Greeting and welcoming visitors with a warm smile and friendly attitude
  • Answering phone calls, managing emails, and handling inquiries promptly and professionally
  • Keeping the reception area tidy and organised
  • Assisting with administrative tasks such as scheduling appointments and managing calendars effectively

Requirements

  • Previous experience in a similar role, especially in the food service industry
  • Good attention to detail
  • Strong communication and interpersonal skills
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Knowledge of food safety and sanitation practices
  • Friendly, outgoing personality
  • a people person
  • Great work ethic
  • Good listening & verbal communication skills
  • Customer focused with a passion for offering outstanding customer service
  • Perpetuates company philosophy and culture
  • Works according to the Company’s core values

Nice to have

You draw satisfaction from working within a collaborative and inclusive team environment

What we offer

  • 28 Days holiday inclusive of bank holidays
  • Birthday additional holiday
  • 3 days volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary career leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke development training
  • Pension and life insurance
  • Discounts available from Perkbox app, from high street shops to holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

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