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The Woodhouse Day Spa - Buffalo Logo The Woodhouse Day Spa - Buffalo · Hospitality and Tourism

Hospitality Guest Experience Specialist

United States, Roseville 16.00 - 20.00 USD / Hour · Job Posted February 20, 2026
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Job Description

Looking for a place where your vibe, voice, and attention to detail actually matter? Where you get to make someone’s day—every day? We’re hiring Full-Time and Part-Time Spa Concierge team members who are all about great energy, amazing service, and a little everyday magic. We are specifically seeking those with evening and weekend availability. As our Spa Concierge, you’re the first smile guests see and the calm energy they feel. You’ll help create a one-of-a-kind experience that’s thoughtful, seamless, and totally relaxing.

Job Responsibility

  • Welcoming guests with warmth and style
  • Making check-ins smooth and special
  • Setting the vibe—lighting, music, scent, and smiles
  • Answering calls professionally with a great attitude
  • Remembering guest preferences like favorite drink or birthday
  • Supporting the team and keeping operations running smoothly

Requirements

  • Evening and weekend availability
  • Great energy and amazing service
  • Attention to detail
  • Ability to create a thoughtful, seamless, and relaxing experience
  • Professional and positive attitude on phone calls
  • Ability to remember guest preferences
  • Team support skills

What we offer

  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Competitive pay + incentives
  • Paid vacation + healthcare (for full-time)
  • Discounts on spa services + products
  • Paid training
  • Gorgeous, state-of-the-art workspace
  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Recognition Program
  • Team Building
  • Employee Discounts
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