Hospitality Floater

• Warmly greet and escort arriving guests to their lockers and personalized place settings
• Present robes, sandals, and amenities — ensuring comfort, fit, and a perfect first impression
• Offer curated beverage selections tailored to arrival timing and guest preferences
• Apply warm or cool neck wraps, present snack selections, and offer ottomans for seated guests
• Introduce new intake forms to first-time guests and guide them through the process
• Serve outdoor patio guests with the same attentive, unhurried hospitality as those inside
• Escort Renewal Bath guests, provide 5-minute courtesy notices, and return them to their setting
• Welcome guests to the Salt Room, share the benefits of salt therapy, and assist with setup and cleanup
• Execute thorough seating resets between guests: clear, clean, restock, inspect, and report
• Prepare locker areas each day: size-appropriate robes, sandals, amenities, and personalized chalkboards
• Set ceramic seating assignments, celebration signage, intake forms, and thoughtful guest touches for the next day
• Manage same-day add-on fulfillment for robes, sandals, and ceramic seating
• Clean and maintain the Main Quiet Room (MQR), Private Suites (PS1 … PS2), Salt Room, Tub Room, Main Duet Room, Master Duet Room, and patio area
• Replenish snacks and spotless glassware in the MQR and Private Suites throughout the day
• Maintain neck wrap cabis at full capacity — heating, covering, organizing, and monitoring temperature
• Monitor and empty dehumidifiers to uphold spa air quality
• Inspect, refill, and troubleshoot aromatherapy diffusers across all areas
• Water and tend all living plants at the front entrance and throughout the spa
• Provide flexible coverage across all stations during peak periods or staffing needs
• Execute special projects as assigned by management with professionalism and follow-through
• Communicate inventory needs and maintenance issues to the appropriate team members

• A warm, gracious presence with an instinct for hospitality
• Exceptional attention to detail
• The ability to move fluidly between tasks in a dynamic, guest-facing environment
• Reliability and flexibility across morning, afternoon, and weekend shifts
• A team-first mindset and a genuine passion for creating memorable experiences
• Prior experience in a spa, hotel, hospitality, or luxury service environment is a plus

Prior experience in a spa, hotel, hospitality, or luxury service environment is a plus

• Company parties
• Employee discounts
• Wellness resources