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14forty Logo 14forty · Hospitality and Tourism

Hospitality & Events Operations Manager

United Kingdom, Didcot 40000.00 GBP / Year · Job Posted March 13, 2026
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Job Description

Eurest are looking for an experienced and energetic Hospitality & Events Operations Manager to lead and develop the hospitality offer at Harwell Campus, one of the UK’s most exciting science and innovation hubs. This role has specific accountability for DiSH – the campus street food market, as well as campus events and delivered catering. You will ensure every hospitality experience is operationally excellent, commercially successful and aligned with the expectations of a world-class campus environment.

Job Responsibility

  • Lead the day-to-day operation of DiSH, ensuring a vibrant, safe and commercially successful street food environment
  • Oversee the planning and delivery of campus events, pop-ups, activations and private hospitality
  • Manage delivered catering from enquiry through to execution, ensuring seamless service and consistent quality
  • Act as the senior operational point of contact for hospitality activity during peak trading periods and events
  • Deliver agreed sales, margin and contribution targets across DiSH and events
  • Maximise revenue through effective scheduling, space utilisation, offer development and upselling
  • Monitor costs, labour deployment and stock controls
  • Support forecasting, reporting and commercial insight
  • Lead, motivate and develop hospitality and events teams
  • Ensure effective rota planning aligned to trading patterns and events
  • Foster a strong service culture focused on ownership, pace and accountability
  • Build strong working relationships with campus stakeholders and event organisers
  • Represent the hospitality operation professionally at meetings and events
  • Respond proactively to feedback and drive continuous improvement
  • Ensure full compliance with health & safety, food safety and licensing standards
  • Maintain brand standards across DiSH, events and delivered catering
  • Support audits, inspections and internal reviews

Requirements

  • Proven experience in hospitality, events or multi-offer food operations
  • Strong operational and commercial understanding
  • Experience leading teams in fast-paced environments
  • Excellent stakeholder management and communication skills
  • Flexibility to work evenings and weekends when required

Nice to have

  • Experience in street food or multi-vendor environments
  • Background in contract catering or campus hospitality
  • Experience delivering large-scale events
  • Strong Microsoft Office skills
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