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We’re looking for a highly organised Hospitality & Events Administrator to support our Hospitality, Sales, and Operations teams in delivering exceptional events and seamless client experiences. This is a fast-paced, detail-driven role where you’ll act as a key point of contact for clients, coordinating events, managing administration and supporting financial processes to ensure everything runs smoothly from enquiry to delivery.
Job Responsibility:
Act as a primary contact for hospitality clients
Prepare menus, quotes, and event details accurately and on time
Manage event information within internal systems (EBMS)
Support the Sales team with proposals and event solutions
Coordinate event details with kitchen and operations teams
Assist with client meetings, tastings, and tailored catering packages
Identify upselling opportunities and support revenue growth
Manage invoicing, billing, and post-event reconciliation
Handle invoice queries and support credit control processes
Assist with reporting, budgeting, and competitor analysis
Provide general admin support across the business
Manage diaries, meetings, and documentation
Maintain accurate records and filing systems
Support onboarding, office coordination, and supplier management
Requirements:
Significant experience in hospitality or events administration
Experience with event or business management systems (e.g. EBMS)
Strong Microsoft Office skills (Outlook, Excel, PowerPoint)
Excellent organisation, communication, and attention to detail
Ability to multitask and work under pressure
Nice to have:
Proactive, organised, and solutions-focused
Confident communicator with a strong customer focus
Collaborative team player with a professional approach
What we offer:
Competitive pay
Great perks
Unrivalled opportunities for learning and development