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14forty Logo 14forty · Hospitality and Tourism

Hospitality Engagement Manager

United Kingdom, Greenwich 35000.00 GBP / Year · Job Posted January 25, 2026
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Job Description

We have an exciting opportunity for a passionate and engaging Hospitality Engagement Manager to join the Chartwells Operations team. This role plays a vital part in increasing meal uptake, strengthening relationships with pupils, parents and clients, and supporting food education through the delivery of our Beyond the Chartwells Kitchen (BTCK) programme. Working closely with operational teams, schools and stakeholders, you’ll bring food to life through engaging activities, workshops and events that inspire healthier choices and celebrate great school food. This is a hands-on, people-focused role, ideal for someone with a culinary or nutrition background who enjoys working directly with pupils, families and school communities.

Job Responsibility

  • Lead the delivery of parent, pupil and BTCK engagement activities across schools, including: Parent taster sessions
  • School Food Council meetings
  • Thumbs Up, recipe trails and theme days
  • Restaurant evenings, picnic events and parent forums
  • Work closely with Operations teams to drive meal uptake and food education targets
  • Proactively identify and support sites with uptake growth opportunities
  • Develop, implement and monitor engagement and uptake initiatives across the estate
  • Support the delivery of theme days, hospitality and celebration events
  • Track, analyse and act on uptake data to maintain consistently high participation
  • Support social value initiatives and waste management activities
  • Champion food culture, nutrition and healthy eating in a positive and engaging way

Requirements

  • Culinary background required
  • Culinary or nutrition qualification (City & Guilds 706/1 & 2, NVQ or AFN Registered)
  • Passion for food, healthy eating and customer service
  • Experience delivering food education, engagement or culinary-based activities
  • Strong presentation and communication skills
  • Confident engaging with pupils, parents and clients
  • Good IT skills and ability to manage projects and initiatives

Nice to have

  • Professional cookery or nutrition qualification
  • Food Safety training
  • Experience in a similar education or contract catering environment
  • High standards, quality-driven approach and a positive, ‘can-do’ attitude

What we offer

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
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