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We have an exciting opportunity for a passionate and engaging Hospitality Engagement Manager to join the Chartwells Operations team. This role plays a vital part in increasing meal uptake, strengthening relationships with pupils, parents and clients, and supporting food education through the delivery of our Beyond the Chartwells Kitchen (BTCK) programme. Working closely with operational teams, schools and stakeholders, you’ll bring food to life through engaging activities, workshops and events that inspire healthier choices and celebrate great school food. This is a hands-on, people-focused role, ideal for someone with a culinary or nutrition background who enjoys working directly with pupils, families and school communities.
Job Responsibility:
Lead the delivery of parent, pupil and BTCK engagement activities across schools, including: Parent taster sessions
School Food Council meetings
Thumbs Up, recipe trails and theme days
Restaurant evenings, picnic events and parent forums
Work closely with Operations teams to drive meal uptake and food education targets
Proactively identify and support sites with uptake growth opportunities
Develop, implement and monitor engagement and uptake initiatives across the estate
Support the delivery of theme days, hospitality and celebration events
Track, analyse and act on uptake data to maintain consistently high participation
Support social value initiatives and waste management activities
Champion food culture, nutrition and healthy eating in a positive and engaging way
Requirements:
Culinary background required
Culinary or nutrition qualification (City & Guilds 706/1 & 2, NVQ or AFN Registered)
Passion for food, healthy eating and customer service
Experience delivering food education, engagement or culinary-based activities
Strong presentation and communication skills
Confident engaging with pupils, parents and clients
Good IT skills and ability to manage projects and initiatives
Nice to have:
Professional cookery or nutrition qualification
Food Safety training
Experience in a similar education or contract catering environment
High standards, quality-driven approach and a positive, ‘can-do’ attitude
What we offer:
Contributory pension scheme
Grow your career with our Career Pathways and MyLearning programmes
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
Up to 44% off cinema tickets to enjoy your favourite blockbuster
Receive cash rewards every time you spend and use them on a wide range of brands
Un-wind with us with free wellness, mindfulness and exercise classes
You can share all discounts and offers with your friends and families