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Hospitality Catering Assistant

baxterstorey.com Logo

Baxter Storey

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

13.85 GBP / Hour
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Job Description:

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression; that’s why we’re looking for a Hospitality/Catering Assistant who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

Job Responsibility:

  • Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
  • Customer Service - provide excellent service by being attentive to guests’ needs at every point in their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
  • Teamwork - collaborate with all colleagues to ensure the smooth flow of operations, support and contribute to creating an inclusive and safe working environment
  • Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
  • Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas
  • Flexibility - demonstrate a flexible and adaptable approach to working hours, duties, and operational needs. Be willing to support different areas of the business when required and respond positively to changing priorities in a fast-paced environment.

Requirements:

  • Flexibility & Adaptability – demonstrate a highly flexible approach to working hours, responsibilities, and operational demands. Ability to adapt quickly to changing priorities and support different areas when required.
  • Teamwork & Collaboration – work effectively both independently and as part of a team, contributing positively to a supportive and high-performing environment.
  • Customer Focus – deliver excellent customer service with a proactive, attentive, and friendly approach at all times.
  • Communication Skills – communicate clearly and confidently with colleagues and guests, handling queries and situations professionally.
  • Time Management & Organisation – manage time effectively, prioritise tasks efficiently, and maintain strong organisational standards in a fast-paced environment.
  • Health & Safety Awareness – demonstrate solid knowledge of Health & Safety standards and food service regulations.
  • Attention to Detail & Presentation – maintain high standards of presentation and demonstrate strong product knowledge of food and beverages.
  • Initiative & Positive Attitude – take initiative, show a “can-do” mindset, and bring enthusiasm and energy to the role.
What we offer:
  • 28 Days holiday, including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days of grandparent leave
  • 24 weeks’ enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeship opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to an employee assistance programme
  • Cycle to work scheme

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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