Hospitality Assistant

• Deliver high-quality hospitality service to designated meeting rooms, boardrooms, and client areas
• Set up rooms for meetings and events, including food, beverages, tableware, and equipment in line with service standards
• Provide timely delivery and replenishment of food and drinks during meetings and events
• Ensure presentation standards are consistently met, with attention to detail and cleanliness
• Clear and clean meeting rooms promptly after use, ensuring spaces are reset and ready for future bookings
• Maintain high levels of customer service, ensuring client satisfaction at all times
• Engage professionally with clients, responding to requests and resolving issues efficiently
• Follow food safety, hygiene, health & safety, and company procedures at all times
• Support with stock control, replenishment, and reporting of shortages or issues
• Work collaboratively with catering, kitchen, and on-site teams to ensure smooth service delivery
• Adhere to service schedules and respond flexibly to changing client requirements

• Previous experience in hospitality, catering, or customer service (contract catering experience desirable)
• Friendly, professional, and client-focused with a strong service mindset
• Reliable, punctual, and well-presented
• Excellent attention to detail and pride in delivering high standards
• Able to work independently and as part of a team
• Comfortable working in a fast-paced, client-facing environment
• Strong communication and interpersonal skills
• Ability to follow procedures and maintain food safety and hygiene standards
• Flexible and adaptable to meet business and client needs
• Willing to learn and develop within a contract catering environment

Contract catering experience

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals