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Hospitality Assistant

United Kingdom, Woking Employment contract 12.71 GBP / Hour · Job Posted April 23, 2026
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Job Description

We're always on the lookout for enthusiastic Hospitality Assistants to join our fantastic fine dining restaurant at RHS Garden Wisley, on a part-time basis. As a Hospitality Assistant, you will be part of a hard-working, friendly team who all have the same goal – to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés. A successful Hospitality Assistant will play a key front-of-house role, creating a welcoming and positive experience for every visitor.

Job Responsibility

  • Delivering exceptional customer service
  • Serving food and drinks
  • Handling transactions
  • Maintaining clean and inviting service areas
  • Ensuring all health, hygiene, and food safety standards are consistently upheld
  • Playing a key front-of-house role, creating a welcoming and positive experience for every visitor

Requirements

  • Proven experience in fine dining
  • A genuine passion for delivering exceptional customer service, greeting every visitor warmly and serving with a positive attitude
  • The confidence to take initiative and make decisions that enhance the overall customer experience
  • Excellent communication skills and the ability to work effectively as part of a team
  • A positive, proactive attitude with a strong desire to succeed
  • The ability to stay calm, focused, and efficient in a fast-paced environment
  • Strong timekeeping and a high level of reliability
  • A strong commitment to maintaining a safe and secure working environment

What we offer

  • Free meals
  • Onsite free car parking
  • Contributory pension scheme
  • Career Pathways and MyLearning programmes

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