Hospitality Assistant Job at Baxter Storey (London)

Job Description

This Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.

Job Responsibility

Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do
Clean and polish all cutlery and glasses/crockery for the next event
Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner
To be able to work without supervision and take initiative over duties and tasks without being directed
To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality
To work on licenced bars serving alcoholic beverages
To be able to use coffee machines
Assist with the ordering and deliveries as required
Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event
Be comfortable serving at fine dining events- prior experience preferable but not essential

Requirements

Excellent product knowledge of food and beverages
Strong communication and interpersonal skills
Proven ability to take initiative and work independently
Excellent time keeping and organisational skills
Supportive team player with a collaborative attitude
Strong presentation and customer service skills
Food Hygiene Certificate or willingness to obtain one
Basic maths skills for inventory management and cash handling
Physical stamina to stand and move for extended periods
Flexibility to work various shifts, including occasional evenings for events

Nice to have

Previous experience in a café or hospitality setting is desirable
Passion for delivering exceptional customer experiences
Friendly, outgoing personality
a people person
Great work ethic and an even greater smile
Good listening & verbal communication skills
Customer focused with a passion for offering outstanding service
Perpetuates company philosophy and culture
Works according to the BaxterStorey core values
You thrive working within a collaborative and inclusive team environment
Good memory and attention to detail
Ability to adapt to challenges and opportunities with a solution-oriented perspective
Previous experience in a similar role, especially in the food service industry
Some knowledge of food safety and sanitation practices

What we offer

28 Days holiday including bank holidays (per year)
Plus your birthday off
3 volunteering days
3 days grandparent leave
24 week’s enhanced maternity leave
Secondary carer leave
Wedding/commitment day leave
Free meals on shift
Bespoke training and development opportunities
Apprenticeships opportunities for all experience levels
Pension and life insurance
Discounts available on our Perkbox app
high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Cycle to work scheme

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Hospitality Assistant

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