Hospitality Assistant Job at Levy (London)

Job Description

The Hospitality Assistant plays a key role in delivering warm, professional and engaging service across multiple areas of the club, supporting the restaurant, bar and events operation. This is a hands-on and varied role, ideal for someone with a good grounding in hospitality who enjoys working across different environments and delivering consistently high standards of guest experience. You will support the wider team across food and beverage service, member interaction and events, while continuing to broaden your skills within a private members club environment.

Job Responsibility

Deliver warm, friendly and attentive service to members and guests
Support service across restaurant, bar and event spaces as required
Build positive relationships with members, creating a welcoming environment
Maintain strong product knowledge across food, drinks and club offerings
Confidently assist guests with recommendations and service requests
Ensure high standards of presentation and professionalism at all times
Support table service, bar service and event operations across the club
Assist with setting up and resetting spaces for service and events
Support smooth day-to-day operations during busy service periods
Help maintain efficient communication between front of house, kitchen and events teams
Assist with opening and closing duties where required
Adapt confidently between different styles of service and operational areas
Maintain high standards of cleanliness and organisation across FOH and BOH areas
Ensure all service stations remain stocked and service-ready
Follow all health & safety, food hygiene and licensing procedures
Support accurate handling of payments and operational procedures
Report maintenance or operational issues promptly
Work collaboratively with the wider hospitality and events teams
Contribute positively to team culture and guest experience
Be open to feedback, training and ongoing development
Demonstrate flexibility and willingness to learn across different areas of the business
Represent the values and standards of the club at all times

Requirements

Previous experience within hospitality, restaurant, bar or events environments
Good all-round understanding of hospitality operations
Passion for guest experience and quality service
Strong communication and interpersonal skills
Comfortable working in a fast-paced and varied environment
Interest in developing skills within a private members club setting

What we offer

Medicash- Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
AvivaDigicare- Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - up to 55% off cinema tickets
Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts with holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
Pension scheme and Life Assurance
Employee Assistance Programme
23 days + BH's and additional day off for your birthday
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby's first birthday
Holiday purchase scheme
On-going training & development and career pathways
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products

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Hospitality Assistant

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