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We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for DINE on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Job Responsibility
Greeting and looking after our guests so they go home delighted
Serving customers, ensuring they receive an easy and seamless personalised experience
Being knowledgeable about the menu and making recommendations to our guests
Representing Compass Group UK&I and maintaining a positive brand image
Complying with Food Handling & Hygiene standards
Complying with Health & Safety regulations
Stacking dishwashers, keeping crockery, cups & cutlery clean and rotating for use in cupboards throughout the day
Coffee Machine – daily cleaning and sanitising. Restocking raw materials
Pepsi Soda Fountain – daily cleaning and sanitising. Restocking raw materials
Ordering consumables for coffee machine soda fountain in absence of other catering team
Assisting with set up for hospitality and serving where requested
Clearing hospitality refreshments in meeting rooms
Maintain cleaning and hygiene standards of the kitchen areas, periodical cleaning of fridges. Liaise with HK team as necessary
Restocking Quaker porridge pots at the end of each day and laying out fresh toppings
Ordering fresh foods, milk, & condiments, in the absence of other catering team
Ordering snack supplies for staff shop, in the absence of other catering team
Refresh staff shop, crisps on shelves
Maintaining food hygiene standards
Assisting with the service promotions and events where hospitality required
Requirements
Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
Take initiative and make decisions that are right for our customers
Be an excellent team player with great communication skills