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Hospitality Assistant

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Baxter Storey

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

30000.00 GBP / Year ▼
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Job Description:

This Hospitality assistant will be supporting and monitoring and serving all food and drinks to customers/clients/guests and clearing throughout the event.

Job Responsibility:

  • Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do
  • Clean and polish all cutlery and glasses/crockery for the next event
  • Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner
  • To be able to work without supervision and take initiative over duties and tasks without being directed
  • To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality
  • To work on licenced bars serving alcoholic beverages
  • To be able to use coffee machines
  • Assist with the ordering and deliveries as required
  • Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
  • Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event
  • Be comfortable serving at fine dining events- prior experience preferable but not essential

Requirements:

  • Excellent product knowledge of food and beverages
  • Strong communication and interpersonal skills
  • Proven ability to take initiative and work independently
  • Excellent time keeping and organisational skills
  • Supportive team player with a collaborative attitude
  • Strong presentation and customer service skills
  • Food Hygiene Certificate or willingness to obtain one
  • Basic maths skills for inventory management and cash handling
  • Physical stamina to stand and move for extended periods
  • Flexibility to work various shifts, including occasional evenings for events

Nice to have:

  • Previous experience in a café or hospitality setting is desirable
  • Passion for delivering exceptional customer experiences
  • Friendly, outgoing personality
  • a people person
  • Great work ethic and an even greater smile
  • Good listening & verbal communication skills
  • Customer focused with a passion for offering outstanding service
  • Perpetuates company philosophy and culture
  • Works according to the BaxterStorey core values
  • You thrive working within a collaborative and inclusive team environment
  • Good memory and attention to detail
  • Ability to adapt to challenges and opportunities with a solution-oriented perspective
  • Previous experience in a similar role, especially in the food service industry
  • Some knowledge of food safety and sanitation practices
What we offer:
  • 28 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 week’s enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Pension and life insurance
  • Discounts available on our Perkbox app
  • high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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