Hospitality Assistant

• Collect, set up, and deliver food service, hospitality room, and conference services as required
• Clean and polish cutlery, glassware, and crockery for upcoming events
• Prepare and present food and beverage requests for customers, clients, and guests in designated meeting spaces
• Work independently and take initiative over duties and tasks without constant supervision
• Serve guests with a genuine and positive demeanour, ensuring efficient and high-quality service
• Operate licensed bars and serve alcoholic beverages when required
• Use coffee machines to prepare hot beverages
• Assist with ordering and managing deliveries as needed
• Ensure all hospitality requirements are prepared and available, reporting any shortages to the line manager
• Undertake any other reasonable tasks to meet the needs of the business

• Excellent product knowledge of food and beverages
• Strong communication and interpersonal skills
• Proven ability to take initiative and work independently
• Excellent time management and organisational skills
• Supportive team player with a collaborative attitude
• Strong presentation skills and attention to detail
• Exceptional customer care skills and a customer-focused mindset
• Experience in the hospitality or food service industry
• Knowledge of food safety and hygiene standards
• Ability to work efficiently in a fast-paced environment
• Physical stamina to stand for long periods and carry trays/equipment
• Flexibility to adapt to changing priorities and customer needs

Experience preferred but not essential

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available from Perkbox app, from high street shops to holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme