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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Hospitality and Partnerships Manager

United Kingdom, London 40000.00 GBP / Year · Job Posted July 04, 2026
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Job Description

Fixed Term Contract to provide cover during a period of long term sickness We are looking for an experienced and proactive Hospitality & Partnerships Manager to join our team on a fixed term basis, providing cover during a period of long term sickness. This is an exciting opportunity to play a key role in supporting the delivery of exceptional hospitality and events across our three South Bank venues. You will work closely with our events team, key clients and operational teams to ensure the smooth planning and delivery of events while maintaining the high standards our clients expect. The Hospitality & Partnerships Manager will oversee hospitality services, support key client relationships and partnerships, and ensure the successful delivery of VIP and large scale events. The successful candidate will be an organised and commercially minded professional with excellent communication skills and a passion for delivering outstanding customer experiences.

Job Responsibility

  • Act as the key point of contact for VIP and large incoming events
  • Support the Events Coordinators in implementing processes and managing key client accounts
  • Ensure purchase orders and event payments are processed accurately and in a timely manner
  • Prepare bespoke proposals for enquiries within agreed timeframes
  • Produce accurate function sheets to ensure seamless event delivery by the Operations team
  • Prepare regular reports on hospitality activity, financial performance and key business metrics
  • Support the management of key partnerships to strengthen our brand and business relationships
  • Monitor guest feedback and implement improvements to enhance the customer experience
  • Provide day to day support and guidance to the events team to ensure exceptional service delivery

Requirements

  • Proven experience in hospitality, events or a similar client facing environment
  • Previous experience managing VIP clients and large scale events
  • Strong account management and relationship building skills
  • Experience managing purchase orders, payments and revenue tracking
  • Experience preparing proposals and function sheets
  • Strong organisational skills with the ability to manage multiple priorities
  • Experience preparing reports and analysing financial and operational performance
  • Excellent communication and stakeholder management skills
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