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We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for an Hospitality & Event Manager to join our team at the Tower of London, with occasional support at Hampton Court Palace.
Job Responsibility:
Manage event bookings from enquiry through to delivery, ensuring a seamless client experience
Coordinate internal hospitality including meetings, tea & coffee service, and working lunches
Support the on-site delivery of events, including set up, service, and breakdown
Liaise with clients and internal teams to confirm requirements and expectations
Assist with scheduling, reservations, and general event administration
Maintain high standards of service and presentation across all events
Work closely with the General Manager and wider team to support daily operations
Occasionally travel to Hampton Court Palace to support events when required
Requirements:
Previous experience in events or hospitality, ideally in a hands-on or supervisory role
Confident managing both planning and operational delivery of events
Strong organisational skills with great attention to detail
A proactive and flexible approach, happy to support where needed
Excellent communication skills and confidence working with clients
Someone looking to step into a more office-based role while still staying operational
Able to work independently and as part of a team in a fast-paced environment
What we offer:
Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers