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We are seeking an experienced, enthusiastic All-Rounders to join our team on a casual basis. Candidates will be mainly working in the department of their individual skillset and experience. You may be involved and rostered to perform hands on engagement in all aspects of Pumphouse Point day to day operations.
Job Responsibility:
Provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services and reservations, housekeeping or food and beverage
Guest Services – A friendly face to welcome guests, reservations and bookings, communicating guest needs to other departments
Housekeeping - Cleaning/servicing rooms and public areas, maintaining clean and orderly storerooms/areas and par stock levels of linen, cleaning equipment and products for the rooms
Food & Beverage – Setting up, managing and hosting the breakfast buffet and shared-table dinner, prepare guest larder lunch packs, restock bars and mini bars
Requirements:
Strong Guest Service experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system (for candidates interested in working in Guest Services)
Previous food & beverage experience
Previous housekeeping experience
Certificate II in Hospitality (Operations) or equivalent experience
Problem solving skills including the ability to apply mathematical skills in a workplace context
Flexibility to work across other areas of the business if required
A reputation for providing excellent customer service, engaging in great conversations with our guests
A vibrant attitude with the ability to work effectively as part of a busy team
Good time management and an eye for detail
An enthusiastic passion and pride in your work
A current RSA accreditation
Do Food Safely certificate of completion
A current drivers licence and car are essential living in a remote location
What we offer:
Progressive flexibility and well-being benefits to balance all of life's priorities
Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
Employee referral program where you may be eligible for a referral bonus of up to $2,000
Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us