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Under the supervision of the Hospital Services Supervisor, the Hospital Services Technician 1 is responsible for assisting in the inventorying and distribution of blood components and provision of excellent customer service to all Blood Bank of Hawaii customers.
Job Responsibility
Follows organizational policies and procedures and performs duties in compliance with BBH SOPs, cGMPs, and external regulations
Assures quality customer service to all customers
Performs daily maintenance in the Hospital Services department
Receives orders from customers and prepares appropriate components for shipment
Inspects, labels, quarantines and destroys (discards) blood components
Recognizes common equipment and procedural problems and takes appropriate initial response, communicates, and performs follow-up
Properly processes imported and returned components from hospital customers and other blood centers
Packs recovered plasma for further manufacturing
Processes requests for inter-hospital transfers and product retrievals
Performs other duties as assigned
Requirements
High School graduate or equivalent required
Previous medical/clinical laboratory experience
Good attendance
Flexible with schedule – able to adjust to varying work schedule and days off
Professional attitude/behavior towards job responsibilities and internal/external customers
PPE’s-Appropriate personal protective equipment to be worn in the laboratory at all times
Good oral, reading and written communication skills with the ability to give detailed information or instructions, ask questions that can be easily understood, and read, comprehend and apply information contained in written materials. Clear and legible handwriting
Good listening skills with the ability to receive and comprehend detailed oral or written information
Good assessment, judgment and problem-solving skills with ability to recognize areas of concern, clarify information that is needed and come up with possible solutions
Good interpersonal and customer service skills with the ability to work with and service diverse individuals and provide excellent customer service
Detail oriented and accurate
Good organizational and time management skills with ability to multi-task and maintain composure and professionalism when working under time constraints
Ability to work independently and as part of a team to productively collaborate and meet goals/objectives
Have at least 1+years of experience working in a medical, clinical, or laboratory setting?
High school or equivalent (Required)
Kapolei, HI 96707 (Required)
Ability to Commute: Kapolei, HI 96707 (Required)
What we offer
100% Paid Medical, Dental and Vision Insurance
Paid Time Off
Matching 401(K) Plan
SAVES LIVES EACH DAY
Opportunities for professional development and growth