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Join our hospital team as a Medical Collections Specialist—a critical role in our revenue cycle management department. You do not need prior experience; comprehensive training is provided to ensure your success in this position.
Job Responsibility:
Manage and resolve patient accounts, including billing and collections
Contact patients and insurance companies to follow up on outstanding balances
Maintain accurate records and documentation in our collection systems
Communicate professionally with patients, insurers, and internal teams
Ensure compliance with privacy regulations and hospital policies
Support strategic initiatives to improve collections processes
Requirements:
Strong communication and customer service abilities
Detail-oriented with solid organizational skills
Basic computer skills
Ability to work both independently and collaboratively
Commitment to confidentiality and professionalism
Nice to have:
Familiarity with Epic, revenue cycle management, or records management is a plus (training provided)
What we offer:
medical, vision, dental, and life and disability insurance