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The Hospital Liaison is responsible for promoting company products and services to referral sources and patients so that company goals for business growth are achieved.
Job Responsibility:
Generates and develops new business to meet specified production goals
maintains and nurtures existing client relationships
responds to all inquiries and requests in a timely and professional manner
understands and communicates information regarding company products, services, and policies and procedures to new and existing clients
possesses and maintains thorough knowledge of the home infusion therapy industry product information
continually gathers information on local competition and prevalent industry and business climate within the region
communicates information to management and others as needed
ensures that all required client paperwork is complete, accurate, and submitted on time
provides timely and accurate reports as required
attends and participates in business/trade events that impact business unit
attends and participates in team strategic sales meetings
performs other related duties as assigned by management
Requirements:
Bachelor's degree (B. A.) or equivalent
one to two years of experience, or equivalent combination of education and experience
must be a self-starter and proactive
commitment to excellence and high standards
excellent written and verbal communication skills
good judgement with the ability to make timely and sound decisions
strong organizational skills
able to manage priorities and workflow
ability to work independently and as a member of various teams and committees
excellent problem resolution and consultative sales skills
proven ability to handle multiple projects and meet deadlines
strong interpersonal skills
ability to prepare reports and business correspondence
versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail
competencies in customer service, interpersonal skills, oral communication, written communication, and teamwork
physical demands: continually required to stand, walk, sit, talk, hear, and drive a vehicle
continually required to utilize hand and finger dexterity, technical information, and/or use a keyboard
occasionally required to lift/push/carry items less than 30 pounds