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Hospital Liaison

United States, Chandler 65000.00 - 75000.00 USD / Year · Job Posted March 19, 2026
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Job Description

The Hospital Liaison is responsible for promoting Aspen Infusion’s services to referral sources and patients by supporting referral development through clinical credibility, operational insight, and a commitment to service excellence—all in alignment with the company’s growth and care goals.

Job Responsibility

  • Build and maintain strong relationships with nurses, case managers, hospital discharge planners, providers, and other referral sources to support appropriate referrals to Aspen infusion
  • Facilitate smooth, timely communication and coordination of care between referral sources, patients, and Aspen Infusion
  • Collaborate cross-functionally with intake, authorizations, and clinical teams to ensure a seamless onboarding experience for patients receiving infusions
  • Communicate barriers to discharge in a timely manner
  • Serve as a resource for hospital staff regarding Aspen Infusion’s scope of services, insurance processes, and logistics
  • Provide timely updates and feedback to internal teams on referral trends and concerns, or systemic challenges
  • Develops and maintains comprehensive knowledge of the home infusion therapy industry product information
  • Continually gathers information on local competition and prevalent industry and business climate within the region
  • communicates information to management and others as needed
  • Professionally represents Aspen Infusion at relevant meetings, community events, and professional associations
  • Organize and host targeted provider/facility education events and community events to build brand awareness and solidify partnerships
  • Ensures that all required paperwork is complete, accurate, and submitted on time
  • Provides timely and accurate reports as required
  • Attends and participates in strategic sales team meetings and manager one-on-ones
  • Perform other duties as assigned by the manager

Requirements

  • Bachelor's degree (B.A.) or equivalent of minimum of 1–2 years in a liaison, case management, discharge planning, or healthcare operations role
  • home health, infusion, or transitional care experience strongly preferred
  • Deep understanding of hospital, skilled nursing facility and/or home health workflows, interdisciplinary collaboration, and patient transitions of care
  • Excellent interpersonal skills with a focus on relationship-building and collaboration
  • Strong written and verbal communication skills
  • able to represent Aspen Infusion with professionalism and clinical knowledge
  • Ability to work independently, navigate health care systems effectively and also work as a team when necessary
  • Proficient with Google Suites and electronic documentation platforms
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Valid driver's license and reliable transportation required for routine site visits

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