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Hospital Care Navigator

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Imago Community

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Location:
United Kingdom , City of London

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

27007.00 GBP / Year
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Job Description:

As a Hospital Care Navigator, you’ll be a vital part of ensuring patients leave the hospital safely and confidently, with the right support in place. You’ll be the single point of contact for adult patients preparing for discharge from the hospital. You’ll work closely with the Adult Social Care team, health professionals, hospital practitioners, and community services.

Job Responsibility:

  • Identify needs and barriers to safe discharge
  • Achieve safe and timely patient discharge
  • Coordinate outpatient appointments and follow-up services
  • Provide clear, compassionate advice and support to patients and their families
  • Ensure patients understand their discharge plan every step of the way
  • Meet with patients, their families, friends, or carers to assess ongoing needs
  • Ensure a safe plan is in place for their return home
  • Liaise with Adult Social Care and other home providers to coordinate home support
  • Follow up on calls or visits to ensure the patient is managing well at home

Requirements:

  • Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
  • Communicates with empathy and confidence across different teams at different levels, and with patients
  • Is highly organised, with excellent time management skills
  • Has awareness and respect for cultural differences

Nice to have:

Experience working in a hospital or clinical setting

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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