Hospital Care Navigator

• Identify needs and barriers to safe discharge
• Achieve safe and timely patient discharge
• Coordinate outpatient appointments and follow-up services
• Provide clear, compassionate advice and support to patients and their families
• Ensure patients understand their discharge plan every step of the way
• Meet with patients, their families, friends, or carers to assess ongoing needs
• Ensure a safe plan is in place for their return home
• Liaise with Adult Social Care and other home providers to coordinate home support
• Follow up on calls or visits to ensure the patient is managing well at home

• Has experience working with vulnerable adults in social care, healthcare, or the community/voluntary sector
• Communicates with empathy and confidence across different teams at different levels, and with patients
• Is highly organised, with excellent time management skills
• Has awareness and respect for cultural differences

Experience working in a hospital or clinical setting