Hospital Admissions Rep IV Job at University of Rochester (Rochester)

Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility

Using excellent customer service skills and exercising thorough knowledge of hospital policy and procedures as they relate to inpatient, outpatient, or ancillary intake, financial, credit and charity policies throughout the continuum of care: arranges for admission of patients to inpatient and outpatient beds and services, schedules and assigns accommodations or service locations
determines financial eligibility, secures account for billing and coordinates account management through discharge
Completes appropriate forms to complete Death Certificate registration
Is familiar with the New York State Electronic Death Registry System
Maintains current knowledge of the software system used by UR for all activities concerning Bed Management
Interprets eligibility for admission/service/treatment plans
Documents in a timely, accurate manner in the hospital computer system
Maintains and monitors patients in the system for accurate charges throughout all inpatient stays
Provides information to Financial Counseling in a timely manner for all urgent admissions
Marks patients for merge and notifies Health Information Management
Assigns accommodations and assists with coordination of patient transfers and discharges
Understands the complexity of the 18 units that have multiple levels of care and accommodation codes
Notifies Facilities regarding use of negative pressure rooms to ensure testing completed before patient placed in negative pressure
Books reservations for prospective patients and guests, and follows established procedures to assure a smooth, timely preadmission/preregistration/registration process
Discusses pending admissions/services with physicians and their office to assure proper information is received
Confers with physician regarding postponement of elective admissions/services
Assists physicians with administrative details relating to decedent affairs such as autopsy consents, accuracy and completeness of death certificates, and liaison with the Medical Examiners’ Office
Notifies attending, referring and PCP that patient has been admitted to an inpatient service
Collaborates with health care providers to facilitate patient services
Audits and reconciles daily bed census or other patient/customer counts
Must have a basic understanding of Central Registration, Health Information Management, Financial Counseling, and Pathology staff i.e. morgue in order to provide afterhours coverage for those areas
Knowledgeable and proficient in the use of the Hospital software i.e. EPIC
Exercise independent judgement in apply application of complex multi-factorial guidelines i.e. non-viable live birth and fetal death
Act as a liaison for Funeral Home Director’s and as a resource for SMH staff
Screen admit orders for code able diagnosis and correct attending and services
Understand the extended number of treatment programs and treatment locations that complicate the admission process
Exercises considerable judgement in patient flow, direct responsibility in expediting patient movement and improving utilization of the hospital resources
Track the completion of a release of OR admission orders to facility movement from the PACU to the pt units
Actively assist providers and unit staff in the use of EPIC for medical information and billing
Cognizant of the changes that are generated with bed request and assigning patients to beds in order to facilitate the correct charges number and complexity of the census reconciliation checklist
May perform other duties assigned by the managers such as statistical reports, correspondence, and other record maintenance
Assist in Transfer Center taking referrals, nominating films, scanning of face sheets into EMR, complete initial intake for transfers and consults in EMR

Requirements

High School diploma or equivalent and 4 years of relevant experience required
AAS in related discipline with 3 years of related (admitting/registration/patient accounts/insurance) experience, preferably in a hospital setting preferred
Or equivalent combination of education and experience
Ability to use medical terminology required
Basic understanding of Central Registration, Health Information Management, Financial Counseling, and Pathology required
Knowledgeable and proficient in the use of the Hospital software i.e. EPIC. required

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Hospital Admissions Rep IV

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