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The Hospice Volunteer Coordinator is responsible for the recruitment, training, and supervision of the volunteer component of hospice services to terminally ill patients and serves as a member of the interdisciplinary group.
Job Responsibility
Recruits and screens applicants for volunteer services in the area of patient support/respite service, bereavement support, or administrative support
Oversees and provides comprehensive volunteer training
Assesses patient/family/caregiver for volunteer needs and makes appropriate assignment of volunteers
Makes initial joint visit with volunteer to introduce volunteer services to the patient/family/caregiver, completes the Volunteer Activity Plan
Collaborates with the interdisciplinary team in the implementing, review, and revision of the patient's/family's plan of care and assists in the determination of volunteer needs
Supervises all aspects of the volunteer program
scheduling, monitoring appropriateness of patient care assignments, and completing probationary and annual performance evaluations
Monitors and updates volunteer personnel files as needed
Oversees completion of monthly reports required for: review of program status, verification of volunteer hours, and percentage of volunteer utilization vs. direct labor hours
Coordinates or provides continuing education for volunteers
Conducts volunteer support meetings as needed
Supports quality improvement efforts through participation in quality improvement activities as requested
Attends in-services and continuing education activities
Interfaces with the patient/family/caregiver, the hospice team, other health care providers in a respectful, professional and courteous manner
Acts as a community liaison, providing community education on hospice philosophy and volunteer services
Maintains sound privacy and security practices and prevents privacy or security breaches
Requirements
Baccalaureate or Masters Degree in Counseling, Social Work, Education, or related field
Two years experience in the area of volunteerism, death and dying, bereavement or related area
Prefer previous exposure to hospice services
Excellent time management skills, and communication skills
Valid CPR
Nice to have
Prefer previous exposure to hospice services
What we offer
Innovative technology to make your life easier
Our care team work together to meet the needs of each patient
Nationwide career opportunities where our leaders encourage advancements
Our care teams enjoy the flexibility of getting to build rapport with patients to produce the best outcomes
401(k) with match
Health, Dental and Vision Benefits for employees at 30+ hours