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Hospice Nurse Admin Volunteer

United Kingdom, Chorley · Job Posted May 04, 2026
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Job Description

Our volunteers play a really important part in helping us create a welcoming, supportive environment for the children and families we care for. In this role, you’ll be supporting our Hospice Nursing Team with a range of administrative tasks that help everything run smoothly behind the scenes. Your time and care will make a real difference, ensuring our clinical team can focus on what matters most - providing the very best care and support to every child and family who walks through our doors.

Job Responsibility

  • Answering telephone calls from families and healthcare professionals in a warm and professional manner
  • Supporting with pre-admission phone calls to families ahead of respite stays, following guidance
  • Uploading updates and information to Class Dojo to help keep families and the team connected
  • Scanning and securely uploading documents to children’s records, maintaining confidentiality at all times
  • Printing and mailing booking letters
  • Helping to prepare, print and restock paperwork and forms for the Nursing Team
  • Keeping filing systems organised and making sure everything is easy to find and up to date
  • Providing general administrative support to the Hospice Nursing Team, helping things run smoothly day to day.

Requirements

  • Minimum Age: 21+
  • Friendly and approachable, with a professional and caring manner
  • Confident in communicating, both spoken and written
  • Proven experience with computers and IT systems
  • Excellent organisational skills with a keen eye to detail
  • Able to show empathy and understanding when speaking with our families on the telephone
  • An understanding of the importance of handling sensitive and confidential information
  • Able to provide a regular weekly commitment
  • Happy to work independently, and able to use their initiative.

What we offer

Uniform provided free of charge

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