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Hospice Intake Manager

United States, Deerfield 85000.00 USD / Year · Job Posted February 20, 2026
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Job Description

JourneyCare Hospice is seeking Hospice Intake Manager to join our growing team! New competitive salaries, immediate opening, generous time off packages, 401K + match, and so much more!

Job Responsibility

  • Ensure the team is providing initial coordination of information with clients, their family members, physicians, referral sources, facility staff, agency staff, and any others involved in assuring continuity of client care
  • Inform referral sources, clients, family members, and physicians about response time and plans for follow up
  • Informs clinical office staff of potential admits and accurately documents information in the client’s medical record
  • Input patient information into the EMR and updates EMR with the correct level of care
  • Completes and copies necessary paperwork to ensure patient files are prepared for admission
  • Establishes, maintains, and closes patient’s EMR and paper charts in accordance with regulatory and office guidelines
  • Verification of insurance coverage
  • Collaborates as needed to procure needed information
  • Creates morning and evening census reports

Requirements

  • Associates degree is preferred and equivalent with successfully completed course work or equivalent experience in medical terminology and/or working in healthcare environments
  • Minimum of two years’ experience working in hospice, home care, or other health care environment required
  • Experience in dealing with a variety of payers in healthcare, e.g., Medicare, Medicaid, and commercial payors, preferred
  • Customer service focused, including the ability to set the caller at ease and encourage open dialogue about the client’s needs
  • Ability to work with a variety of team members representing other functional areas that directly or indirectly impact client intake/admission
  • Ability to maintain composure in addressing stressful and/or challenging situations
  • Prior use of Electronic Medical Records (EMR), preferred
  • Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order

What we offer

  • Great culture and team atmosphere
  • Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
  • 401(k) retirement plan with a generous company match
  • Generous time off accruals
  • Paid holidays
  • Mileage reimbursement
  • Tuition Reimbursement
  • Employee Referral Program
  • Merit Increases
  • Employee Discount Programs

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