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Queen City Hospice is proud to be Ohio-made. Every decision we make about hospice care is made with patients and families in mind. Our team is rooted in the communities we serve and are dedicated to delivering the highest quality of care for our fellow Central Ohio residents. We believe that the best definition of care is determined by the wishes and needs of patients and their families. We are committed to supporting our patients to remain wherever they call home throughout their entire journey. To accomplish this, we strive to support not only our patients but the team that serves them. Our team carries low patient caseloads and are never on call. We provide a positive work experience for our employees by empowering our staff and giving them rewarding careers with manageable workloads, support, and flexibility. Come join the fastest-growing hospice care in the Midwest.
Job Responsibility:
Respond promptly to hospice referrals and perform real-time, bedside clinical assessments
Support the admission process by assisting with initial patient intake, including explaining hospice services and benefits to patients and families in both home and clinical settings
Gather comprehensive data on physical, psychological, social, and spiritual factors that may impact the patient’s and family’s needs and coordinate appropriate interventions with the interdisciplinary team
Conduct clinical assessments and gather information to support physician determination of hospice eligibility
Build and maintain client relationships
Responds to customer needs and concerns in a timely manner
Completes required admission documentation, including consents and CTI (Certification of Terminal Illness) coordination
Facilitate and activate the admission workflow for eligible patients in collaboration with the hospice team
Coordinate and support General Inpatient (GIP) admissions in partnership with the hospice centers
Serve as an on-site clinical presence for immediate admissions or as a resource to field RNs, as needed
Collaborate with Transitional Care Navigators (TCNs), physicians, and hospital case managers to ensure care goals are aligned and transitions are smooth
Initiate and maintain communication with attending physicians, interdisciplinary team members, and external agencies to ensure coordinated, optimal patient care
Educate hospital staff on hospice eligibility, referral processes, and available services to foster early engagement and understanding
Participate in weekend and after-hours admissions support, as needed
Perform other duties as assigned
Requirements:
Graduate from an accredited registered nursing program
Licensed as a registered nurse in the state of practice
Must possess current CPR, First Aid Certification
1 year experience, preferred
Willingness to travel 50% or more in assigned territory
Must possess the ability to make independent decisions when circumstances warrant
Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and general public
Must be knowledgeable of quality assessment and assurance procedures
Valid driver’s license and proof of insurance is required