Homelessness / Housing Support Officer Job at Brook-St Hiredonline (Wigston Magna)

Homelessness / Housing Support Officer

To provide high-quality housing management and housing-related support to indivi...

Location

United Kingdom , Leicester

Salary:

12.21 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Ability to manage challenging behaviour and conflict effectively
Strong communication and relationship-building skills
Organised, proactive, and able to work independently
Compassionate, resilient, and client-focused approach
Understanding of homelessness, housing support, and tenancy sustainment (desirable)

Job Responsibility

Carry out regular health and safety checks of individual rooms and properties, ensuring compliance with required standards
Ensure accommodation provides a safe, secure, and well-maintained living environment
Identify, report, and follow up on repairs, hazards, and safeguarding concerns promptly
Sign up new clients into accommodation, clearly explaining their rights and responsibilities under tenancy or licence agreements
Complete full client inductions, including house rules, safety procedures, and behavioural expectations
Act as the first point of contact for accommodation-related matters, including: Housing Benefit / Universal Credit advice
Rent arrears support and payment plans
Anti-social behaviour issues
Deliver housing-related support to help clients sustain their accommodation, including: Encouraging regular rent payments
Budgeting and money management

Homelessness / Housing Support Officer

To provide high-quality housing management and housing-related support to indivi...

Location

United Kingdom , Leicester

Salary:

12.21 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Ability to manage challenging behaviour and conflict effectively
Strong communication and relationship-building skills
Organised, proactive, and able to work independently
Compassionate, resilient, and client-focused approach
Understanding of homelessness, housing support, and tenancy sustainment (desirable)

Job Responsibility

Carry out regular health and safety checks of individual rooms and properties, ensuring compliance with required standards
Ensure accommodation provides a safe, secure, and well-maintained living environment
Identify, report, and follow up on repairs, hazards, and safeguarding concerns promptly
Sign up new clients into accommodation, clearly explaining their rights and responsibilities under tenancy or licence agreements
Complete full client inductions, including house rules, safety procedures, and behavioural expectations
Act as the first point of contact for accommodation-related matters, including: Housing Benefit / Universal Credit advice
Rent arrears support and payment plans
Anti-social behaviour issues
Deliver housing-related support to help clients sustain their accommodation, including: Encouraging regular rent payments
Budgeting and money management

Housing Support Officer

HOUSING SUPPORT OFFICER Location: Bristol and Yate Pay: £14.25 Duration: 3 mont...

Location

United Kingdom , Bristol

Salary:

14.25 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Compassionate approach with excellent communication skills
Ability to deliver tailored support to diverse individuals
Strong organisational skills and the ability to work independently
A genuine desire to support vulnerable adults in their journey to independence
Experience working with vulnerable adults or in supported housing settings
Knowledge of homelessness issues and tenancy sustainment
Ability to build rapport and motivate individuals
DBS on the update service will be useful due to speed of hire

Job Responsibility

Offering low to medium support through 1-2-1 sessions to 12 residents (men and women aged 18-65) in two six-bedroom houses
Assisting residents to sustain their tenancies and work towards securing permanent housing
Supporting individuals to develop life skills, confidence, and independence
Working within a supportive, values-driven environment
Building positive relationships with residents, encouraging personal growth and resilience

What we offer

flexible working
weekly pay

Fulltime

Senior Support Worker Homelessness Support

Senior Support Worker - Homelessness Services Oxford £29,350 per year 37.5 hour...

Location

United Kingdom , Oxford

Salary:

29350.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Understanding of the challenges faced by people experiencing homelessness
Experience working in a frontline, face-to-face support role
Experience supporting individuals with complex needs, including: Mental health
Physical health needs
Substance misuse
Knowledge of trauma-informed approaches
Strong communication and relationship-building skills
Ability to manage challenging situations
Good IT skills including Microsoft Office
Strong organisational and case management skills

Job Responsibility

Support the delivery of a safe and supportive accommodation service
Assess and manage risk for individuals accessing the service
Deliver case management for clients with complex needs
Work collaboratively with health services, housing providers, and community organisations
Develop and implement holistic support and move-on plans
Support residents in identifying suitable move-on options within six weeks
Maintain Housing Benefit claims and housing management tasks
Manage challenging situations while ensuring the safety of residents and staff
Maintain accurate records and update internal systems
Report safeguarding concerns promptly in line with procedures

What we offer

Annual Leave
Pension

Fulltime

New

Temporary Accommodation Housing Officer

We are currently recruiting for an experienced Temporary Accommodation Housing O...

Location

United Kingdom , East London

Salary:

22.44 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Experience working within housing management, temporary accommodation, or homelessness services
Good knowledge of housing legislation, including the Housing Act 1996 and temporary accommodation duties
Experience carrying out property inspections and managing housing-related casework
Knowledge of anti-social behaviour, tenancy management, safeguarding, and housing enforcement
Strong customer service and communication skills
Excellent organisational skills with the ability to manage a varied caseload
Experience working with vulnerable residents and partner agencies
Good IT skills and experience using housing management systems.

Job Responsibility

Deliver a high-quality housing management service across temporary accommodation
Act as the first point of contact for residents, resolving enquiries and providing advice and support
Carry out regular property inspections to assess condition, health and safety, and compliance standards
Identify and investigate tenancy or licence fraud, making referrals where appropriate
Manage tenancy and licence issues, including anti-social behaviour, abandonment, breaches, and enforcement action
Support residents with tenancy sustainment, signposting to specialist support services where required
Work closely with repairs teams, contractors, managing agents, and internal departments to resolve property issues
Prepare casework for legal proceedings and attend court where necessary
Maintain accurate case records using housing management systems
Identify and escalate safeguarding concerns in line with statutory procedures.

Fulltime

Homeless Support Officer

Help People Rebuild Their Lives. At ClwydAlyn, we believe everyone deserves a sa...

Location

United Kingdom , Rhyl

Salary:

27020.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Youth & Community, Housing, Social Care qualification, relevant experience, or equivalent transferable skills
Ability to demonstrate empathy and understanding when supporting people experiencing homelessness
Confidence using IT systems and maintaining accurate records
Willingness to work nights, including alternate weekends

Job Responsibility

Build positive, trusting relationships with residents
Create a safe, welcoming and inclusive environment
Support residents to develop everyday life skills such as budgeting, cooking, cleaning and tenancy management
Encourage residents to engage with education, training, volunteering and employment opportunities
Help residents access welfare benefits, healthcare, mental health support and other specialist services
Promote social inclusion and community involvement
Maintain accurate records and support plans using digital systems
Work collaboratively with colleagues and partner agencies to achieve the best outcomes for residents

What we offer

25 days annual leave, increasing with service
The option to buy and sell annual leave
Up to 8% employer pension contribution
Enhanced family-friendly policies
Enhanced sick pay
Employee Assistance Programme
Learning and development opportunities
A DBS check paid for by ClwydAlyn
The opportunity to make a genuine difference to people's lives every day

Fulltime

Homeless Support Officer

As a Homeless Support Officer (Project Worker), you’ll support young people on t...

Location

United Kingdom , Wrexham

Salary:

27020.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Empathetic and non-judgemental, with a genuine passion for supporting others
Strong communicators who can build trust and positive relationships
Resilient and calm when faced with challenging situations
Proactive and reliable, with the ability to work independently
Committed to our values of Trust, Hope and Kindness

Job Responsibility

Provide practical and emotional support, helping residents develop essential life skills
Encourage wellbeing, inclusion, and engagement with the wider community
Support individuals with complex needs, including mental health and housing challenges
Build positive, professional relationships while maintaining clear boundaries
Maintain accurate and up-to-date records using internal systems

What we offer

Be part of a friendly, values-driven team with ongoing training and support
Develop your skills in supported living, complex needs, and case management
Build a long-term career within an organisation that genuinely invests in its people
Make a real difference — helping young people achieve stability, confidence, and independence

Fulltime

Relief Homeless Support Officer

We are seeking a compassionate and motivated Relief Homeless Support Officer to ...

Location

United Kingdom , Wrexham

Salary:

13.99 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in homelessness support, social care, health, or a related public sector role is highly desirable
Understanding of issues affecting homeless and vulnerable people, including mental health, substance misuse, and domestic abuse
Ability to build trust and rapport with individuals from diverse backgrounds
Strong communication and interpersonal skills
Competent in maintaining detailed records and managing caseloads efficiently
Ability to work both independently and as part of a multidisciplinary team
Relevant qualifications in social care, health, or related disciplines are advantageous
Willingness to undertake training and professional development as required

Job Responsibility

Provide direct support and advice to individuals experiencing homelessness or housing insecurity
Conduct thorough needs assessments and risk evaluations to identify appropriate interventions
Develop and implement personalised support plans in collaboration with service users and partner agencies
Work closely with local authorities, healthcare providers, and voluntary organisations to coordinate care and housing solutions
Assist service users in accessing benefits, health services, and training or employment opportunities
Maintain accurate and confidential case records in accordance with organisational policies
Respond sensitively and promptly to crisis situations, ensuring the safety and wellbeing of service users
Contribute to team meetings and service development initiatives to improve support delivery

What we offer

Supportive working environment with opportunities for ongoing training
Holiday entitlement and pension scheme
Access to employee wellbeing programmes and support networks
Opportunity to make a meaningful difference within the community

Parttime

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