Homelessness / Housing Support Officer Job at Brook-St Hiredonline (Wigston Magna)

Supported Housing Officer

Homeless Support Officer role supporting vulnerable clients within Supported Hou...

Location

United Kingdom , Dover

Salary:

12.50 - 13.50 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a similar role, supporting vulnerable clients
A sound understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services that are responsive to their needs
Strong communication skills
Psychology background would be preferred

Job Responsibility

Provide strength-based support to single people that are homeless or at risk of homelessness
Carry a mixed caseload of clients and supporting them within supported accommodation
Work with individuals to address multiple complex needs, supporting them to become more resilient and live independent lives
Provide a strength-based, psychologically informed approach to support
Establish positive working relationships with clients
Coach and support clients with housing related support including budgeting, debt management, education, employment, independent living skills
Support clients to become integrated within their local community
Maintain accurate and up to date administrative records and systems
Liaise with housing agencies to ensure that appropriate referrals are made
Inspect prospective move-on options with clients and landlords

What we offer

Weekly pay
Possibility of further opportunities

Fulltime

Housing and benefits officer

This is a specialist role that works closely with homelessness, and officers wor...

Location

United Kingdom , London

Salary:

17.00 - 30.00 GBP / Hour

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience working in a similar role, preferably within housing options, homelessness prevention, or social housing
Knowledge of housing legislation, policies, and procedures, including the Homelessness Reduction Act, the Children Act, the Care Act, and the Welfare Reform Act
Knowledge of relevant services and benefits to best support applicants experiencing housing problems and at risk of homelessness
Excellent communication skills, both verbal and written, with the ability to communicate complex information in a clear and accessible manner
Good organisational skills, with the ability to prioritize tasks, manage workload efficiently, and meet deadlines
Educated in a relevant area of study at NVQ Level 4 or equivalent
Experience providing an effective service to members of the public
Experience working alongside vulnerable customers
Substantial practical experience of Housing Benefit/Council Tax Benefit/Support assessment work in a back-office environment
Experience of using a PC to update records and extract information

Job Responsibility

Providing advice, assistance, and support to individuals and families seeking housing solutions, and actively working to reduce homelessness in the community
To contribute to the provision of high performing customer centred financial assessment service
Build relationships with those at risk within the community, support them and offer realistic housing options advice to prevent homelessness
Develop, update review, and implement Personalised Housing Plans for customers
Assess Housing Needs: Conduct thorough assessments of individuals and families to determine their housing needs and eligibility for different housing options
Responsibility for undertaking any revision to entitlement/contribution for Housing Benefit, Council Tax Support including more complex calculations in respect of self-employed, students, etc
Make decisions on and implement Housing Benefit/Council Tax Support backdating requests
Liaise with external partners, including local authorities, housing associations, support agencies, to facilitate housing solutions and ensure effective service delivery
Work with Finance and Housing and External Partners including the Department for Work and Pensions and where appropriate the Business Transformation Partner to ensure delivery and performance targets are met
Develop working relationships with colleagues, as well as key partners including statutory services, local landlords, and other housing organisations

What we offer

Accrued Holiday Pay (on top of hourly rate)

Fulltime

New

Case Manager

We are looking for a compassionate and organized Case Manager to support formerl...

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree required, or at least 2 years of verified case management experience serving homeless or formerly homeless individuals in place of a degree
Minimum of 1 year of hands-on experience supporting diverse, low-income, homeless, or formerly homeless populations
Prior experience in case management, outreach, or supportive housing environments is required
Familiarity with San Francisco, California community resources and the ability to make appropriate service referrals for residents with varied needs
Demonstrated ability to manage organized documentation and case files for a high-volume caseload
Proficiency with Microsoft Office applications and confidence using standard administrative tools for reporting and recordkeeping
Strong written communication skills with the ability to complete documentation accurately and prepare clear business correspondence
Effective problem-solving skills, sound judgment, and the ability to remain composed when handling urgent or high-stress situations

Job Responsibility

Oversee an active portfolio of residents, providing consistent case management support tailored to individual housing stability and wellness goals
Meet with tenants regularly through outreach and follow-up visits, especially during move-in periods and at other key moments when additional support is needed
Complete intake evaluations, reassess resident needs over time, and develop service plans that encourage long-term housing retention and improved quality of life
Help tenants secure and maintain public benefits, stay current with rent obligations, and address barriers that could affect continued tenancy
Coordinate with property staff during unit reviews and pest control visits, and assist residents in resolving habitability concerns within their living spaces
Connect residents with employment, healthcare, behavioral health, and other community-based services, while encouraging successful follow-through with referrals
Foster a supportive residential environment by organizing tenant activities, group events, and community-building opportunities in collaboration with staff and residents
Respond appropriately to tenant crises by using de-escalation techniques, documenting concerns, and partnering with internal teams or outside providers when further intervention is required
Maintain accurate case records, prepare required reports and correspondence, protect confidential information, and report suspected abuse or neglect in accordance with policy and legal requirements
Participate in scheduled meetings, resident support initiatives, and site-based activities such as benefit or income recertification and check distribution support

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Homelessness / Housing Support Officer

To provide high-quality housing management and housing-related support to indivi...

Location

United Kingdom , Leicester

Salary:

12.21 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Ability to manage challenging behaviour and conflict effectively
Strong communication and relationship-building skills
Organised, proactive, and able to work independently
Compassionate, resilient, and client-focused approach
Understanding of homelessness, housing support, and tenancy sustainment (desirable)

Job Responsibility

Carry out regular health and safety checks of individual rooms and properties, ensuring compliance with required standards
Ensure accommodation provides a safe, secure, and well-maintained living environment
Identify, report, and follow up on repairs, hazards, and safeguarding concerns promptly
Sign up new clients into accommodation, clearly explaining their rights and responsibilities under tenancy or licence agreements
Complete full client inductions, including house rules, safety procedures, and behavioural expectations
Act as the first point of contact for accommodation-related matters, including: Housing Benefit / Universal Credit advice
Rent arrears support and payment plans
Anti-social behaviour issues
Deliver housing-related support to help clients sustain their accommodation, including: Encouraging regular rent payments
Budgeting and money management

Homelessness / Housing Support Officer

To provide high-quality housing management and housing-related support to indivi...

Location

United Kingdom , Leicester

Salary:

12.21 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Ability to manage challenging behaviour and conflict effectively
Strong communication and relationship-building skills
Organised, proactive, and able to work independently
Compassionate, resilient, and client-focused approach
Understanding of homelessness, housing support, and tenancy sustainment (desirable)

Job Responsibility

Carry out regular health and safety checks of individual rooms and properties, ensuring compliance with required standards
Ensure accommodation provides a safe, secure, and well-maintained living environment
Identify, report, and follow up on repairs, hazards, and safeguarding concerns promptly
Sign up new clients into accommodation, clearly explaining their rights and responsibilities under tenancy or licence agreements
Complete full client inductions, including house rules, safety procedures, and behavioural expectations
Act as the first point of contact for accommodation-related matters, including: Housing Benefit / Universal Credit advice
Rent arrears support and payment plans
Anti-social behaviour issues
Deliver housing-related support to help clients sustain their accommodation, including: Encouraging regular rent payments
Budgeting and money management

Re-Housing Pathway Officer

A local authority in Hertfordshire is seeking an experienced Rehousing Pathway O...

Location

United Kingdom , Hertfordshire

Salary:

25.00 - 27.00 GBP / Hour

Vivid Resourcing

Expiration Date

Until further notice

Requirements

Strong communication skills and the ability to engage empathetically with customers facing challenging circumstances
Experience managing a varied caseload in a housing, homelessness, or support setting
Good understanding of homelessness legislation, temporary accommodation, and the private rented sector
Ability to problem-solve, overcome barriers, and support customers toward positive housing outcomes
Confident using case management systems and Microsoft Office
Strong negotiation and advocacy skills when working with landlords and partner agencies
Ability to work independently while managing competing priorities
GCSE Maths and English (Grades A–C or equivalent)
Previous experience working within housing or homelessness services

Job Responsibility

Conduct face-to-face assessments with households to explore housing options and assess support needs
Identify any risks or safeguarding concerns and make appropriate referrals to partner agencies
Act as the main point of contact for customers, partner organisations, and internal teams
Work alongside Homelessness Officers to ensure customers understand and progress actions within their Personalised Housing Plan (PHP)
Maintain regular contact with customers to monitor progress and encourage engagement
Support households in identifying suitable private rented sector accommodation
Complete affordability checks and income/expenditure assessments
Assist with property searches and attend viewings where necessary
Provide practical support to ensure a smooth transition into settled accommodation
Maintain accurate case records and documentation in line with service procedures and data protection requirements

Fulltime

Housing Officer

Make a real impact by supporting vulnerable adults at risk of homelessness to bu...

Location

United Kingdom , Alveston, South Gloucestershire

Salary:

14.50 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience supporting vulnerable adults in supported housing
Understanding of homelessness, safeguarding and PIE approaches
Strong communication, engagement and advocacy skills
Confidence managing a varied caseload and good IT literacy
A DBS (ideally registered on the Update Service)
References covering the last 2 years
To be a driver, due to service requirements

Job Responsibility

Deliver tailored 1‑to‑1 support
Work closely with external agencies
Maintain accurate case notes and support plans
Safeguard vulnerable adults in line with procedures
Promote equality, inclusion and resident empowerment
Contribute to service improvement and positive change

What we offer

Holiday, reward schemes, full training

Fulltime

New

Homeless Support Officer

Make a real difference where it matters most. At ClwydAlyn, we’re on a mission: ...

Location

United Kingdom , Rhyl

Salary:

27020.00 GBP / Year

360 Resourcing Solutions

Expiration Date

May 11, 2026

Requirements

Empathy and a genuine understanding of people facing homelessness
Resilience and the ability to stay calm in challenging situations
Strong communication and relationship-building skills
A proactive, self-motivated approach
Basic IT skills (training provided on systems)
Relevant experience or qualifications in housing, social care, or youth work are helpful—but not essential

Job Responsibility

Building positive, trusting relationships with residents
Supporting people to develop independent living skills (cooking, cleaning, budgeting, tenancy management)
Encouraging access to education, volunteering, apprenticeships, and employment
Helping residents connect with key services (healthcare, mental health, benefits, substance misuse support)
Creating a safe, calm and supportive environment overnight
Keeping accurate records using IT systems

What we offer

Enhanced DBS check paid for
Ongoing development and support
Inclusive and fair recruitment process

Fulltime

!

Homelessness / Housing Support Officer

Brook-St Hiredonline

Location:
United Kingdom , Wigston Magna

Category:
Public Sector

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Homelessness / Housing Support Officer

Supported Housing Officer

Housing and benefits officer

Case Manager

Homelessness / Housing Support Officer

Homelessness / Housing Support Officer

Re-Housing Pathway Officer

Housing Officer

Homeless Support Officer

Homelessness / Housing Support Officer

Brook-St Hiredonline

Location:United Kingdom , Wigston Magna

Category:Public Sector

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 06, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Homelessness / Housing Support Officer

Supported Housing Officer

Housing and benefits officer

Case Manager

Homelessness / Housing Support Officer

Homelessness / Housing Support Officer

Re-Housing Pathway Officer

Housing Officer

Homeless Support Officer

Location:
United Kingdom , Wigston Magna

Category:
Public Sector

Contract Type:
Not provided

Job Posted:
January 06, 2026