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Homeless Systems Coordinator

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United Way

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Location:
United States , Columbia

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Category:

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Contract Type:
Not provided

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Salary:

1.00 - 5.00 USD / Year

Job Description:

United Way of the Midlands serves as the lead administrative agency for the 13-county homeless federal Continuum of Care (Midlands Area Consortium for the Homeless, MACH) in central South Carolina and operates the continuum's electronic client management database. The Homeless Systems Coordinator plays a crucial role in the effective operation of the Continuum's Coordinated Entry System (CES), which aims to streamline access to housing and supportive services while eliminating barriers and ensuring equitable access for all. The Coordinator is responsible for managing the CES, including intake, assessment, and referral processes for individuals and families experiencing homelessness.

Job Responsibility:

  • Coordinate Client Intake & Assessment Across Agencies
  • Conduct trainings on thorough intake interviews and administering standardized vulnerability assessment tools
  • Lead system evaluation according to established guidelines in CoC Written Standards and HUD guidance
  • Identify gaps in services and suggest system improvements for the Coordinated Entry System
  • Work closely with local service providers, government agencies, and housing programs to ensure a smooth transition for clients
  • Lead case conferencing to strengthen partnerships and ensure client placement into housing opportunities
  • Represent the organization at local coalition meetings, workshops, and trainings
  • Prepare and distribute Prioritization Listing throughout the 13-county Continuum of Care
  • Monitor use of Prioritization Listing and Coordinated Entry System policies and procedures
  • Monitor progress of clients through the referral process and HMIS data collection
  • Prepare regular reports on the progress and outcomes of the Coordinated Entry System
  • Ensure all CES data entry is accurate, timely, and adheres to guidelines
  • Coordinate annual point-in-time count with county level volunteer coordinators
  • Manage count budget, coordinate annual supply drive and organization of incentive bags
  • Coordinate promotion of the count and manage trainings for county-level coordinators and volunteers
  • Engage outreach workers, people with lived experience, service providers, law enforcement, youth and other community stakeholders in count planning
  • Serve as staff lead for central Midlands Chapter of the Homeless Coalition
  • Coordinate referrals to appropriate housing programs, shelters, healthcare, mental health services, substance abuse treatment, employment services, and other social support systems
  • Collaborate with 211 to connect individuals and families to appropriate resources
  • Oversees distribution and responsible management of Publix 211 Funds
  • Collaborates with partner agencies, Public Defenders office and Solicitors Office to facilitate case conferencing for Frequent Offenders program

Requirements:

  • Bachelor's level degree in human services, health field, or related field
  • At least three years of experience in non-profit or local government setting
  • Grants development or grants management experience
  • Strong organization, project management, facilitation, and communication skills
  • Ability to quickly learn databases and HUD regulations
  • Strong skills in Office products such as Word, Excel, PowerPoint, and Access

Additional Information:

Job Posted:
January 22, 2026

Employment Type:
Fulltime
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