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Homeless Support Worker

United Kingdom, Swindon · Job Posted May 16, 2026
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Job Description

Homeless Support Worker - Swindon, UK Are you passionate about making a real difference in people's lives? Our client, a well-established not-for-profit organisation in Swindon, is seeking a dedicated Homeless Support Worker to join their team. This is a rewarding opportunity to support vulnerable individuals, helping them achieve stability and independence in a dynamic, community-focused environment. Key Details: Hourly Rate: £14.25 per hour Contract: 3-month contract Requirement: DBS on the Update Service required due to immediate start date What you'll be doing: Providing compassionate support and guidance to individuals experiencing or at risk of homelessness Developing personalised action plans to promote stability and independence Assisting clients with housing applications, benefit claims, and accessing community services Conducting outreach to engage clients and build trusting relationships Maintaining accurate, confidential case records in line with organisational policies Collaborating with local agencies to coordinate support services Empowering clients to achieve their personal goals Participating in team meetings and contributing to service improvements What you'll bring: Experience in homelessness support, social care, or related fields is desirable Relevant qualifications such as Level 3 in Health and Social Care or equivalent preferred Excellent communication and interpersonal skills to build rapport with diverse clients Strong organisational skills and attention to detail Knowledge of local housing, welfare systems, benefits, and support services Resilience and ability to work effectively under pressure Empathy, respect, and a non-judgemental approach Proficiency in IT systems and case management software A valid UK driving licence is advantageous but not essential Join a team that values diversity, resilience, and respect. If you're motivated to create positive change and thrive in a fast-paced environment, apply today and help build a stronger community in Swindon. To apply: Contact Joe on 0117 948 6300 or click Apply Now.

Job Responsibility

  • Providing compassionate support and guidance to individuals experiencing or at risk of homelessness
  • Developing personalised action plans to promote stability and independence
  • Assisting clients with housing applications, benefit claims, and accessing community services
  • Conducting outreach to engage clients and build trusting relationships
  • Maintaining accurate, confidential case records in line with organisational policies
  • Collaborating with local agencies to coordinate support services
  • Empowering clients to achieve their personal goals
  • Participating in team meetings and contributing to service improvements

Requirements

  • Experience in homelessness support, social care, or related fields is desirable
  • Relevant qualifications such as Level 3 in Health and Social Care or equivalent preferred
  • Excellent communication and interpersonal skills to build rapport with diverse clients
  • Strong organisational skills and attention to detail
  • Knowledge of local housing, welfare systems, benefits, and support services
  • Resilience and ability to work effectively under pressure
  • Empathy, respect, and a non-judgemental approach
  • Proficiency in IT systems and case management software
  • A valid UK driving licence is advantageous but not essential

Nice to have

A valid UK driving licence is advantageous but not essential

What we offer

  • holiday
  • weekly pay
  • training

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