Homeless Support Worker Job at 360 Resourcing Solutions (Oxfordshire)

Homeless Support Worker

360 Resourcing Solutions

Location:
United Kingdom , Oxfordshire

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

27560.00 - 30680.00 GBP / Year

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Job Description:

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Response are recruiting for a Homeless Support Worker within Adult Services, Settled Oxfordshire, to help people who have had experiences of street homelessness, and repeated placements within supported and crisis housing services to sustain their own tenancy, live independently, and move-on into mainstream accommodation. Working closely in partnership with a range of other providers, both voluntary and statutory, you will have the support and guidance of the Service Manager to provide a housing management, support and move-on service to a small group of vulnerable people who have recently experienced homelessness. The accommodation will be located within Oxford City and throughout the County. If you're a motivated individual looking for an exciting opportunity to contribute to a compassionate organisation, we want to hear from you!

Job Responsibility:

To provide an intensive support and housing management service to a caseload of 9 or 10 clients through proactive floating support
To ensure that each client has a comprehensive support plan with achievable goals and outcomes and a robust risk assessment and that both documents will be updated regularly with input of client and other professionals delivering support interventions
To provide person centred support to the clients and recognise that they are experts by experience
To work with each successful referral to identify interventions that will allow the client to move into the accommodation, sustain their home, and identify and plan for the factors/ challenges that might destabilise their tenancy
Supporting clients with benefit applications, affordability assessments and repayment plans
To conduct regular visit to the accommodation and support the clients with practical skills such as budgeting, cleaning, etc
To ensure that the clients will engage with agencies providing support with addressing needs such as substance misuse, offending, accessing education, employment and training
To ensure that clients are encouraged to engage in meaningful activities
To ensure that the properties are safe and compliant with Health and Safety regulations
To ensure that internal and external stakeholders and partnership agencies are informed about progress of each client
Provide a housing management service for the clients, including dealing with rent arrears, managing anti-social behaviour, dealing with other breaches of the tenancy agreement, serving notices and reporting and ordering any repairs
Be aware of early signs of abuse, potential safeguarding and ensure that reporting procedures are followed when Safeguarding is triggered
To provide regular reports on the progress of each case
To support the client with understanding their move on options and create a realistic move on plan for each client including increasing living skills, preparing for and finding work, move on, budgeting, substance misuse and much more

Requirements:

GCSE’s in English and Maths (or equivalent) A commitment to undertake continual personal development
Solid understanding of homelessness and issues connected to it
Ability to effectively engage with clients and provide non judgmental support and advice
Good Communication Skills, written, verbal & listening
Safeguarding
Understanding on complex trauma and personality disorder
Working with clients with history of homelessness, substance use, offending, challenging behaviour
Ability to act calmly in a professional manner whilst dealing with unpredictable and challenging behaviour
Ability to engage with and build appropriate working relationships

What we offer:

33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Flexible and agile working opportunities (role dependent)
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application

Additional Information:

Job Posted:
January 08, 2026

Expiration:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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