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Homeless Support Team Leader

United Kingdom, Wrexham Employment contract 29105.00 GBP / Year · Job Posted June 10, 2026
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Job Responsibility

  • Lead, motivate and support a team to deliver high-quality support services
  • Help create a positive, inclusive and high-performing team culture
  • Coordinate support plans and ensure residents receive the right support at the right time
  • Work closely with local authorities, health professionals, social workers and partner agencies
  • Monitor service performance and contribute to continuous improvement
  • Support staff development through coaching, supervision and constructive feedback
  • Promote safeguarding, wellbeing and best practice throughout the service
  • Manage staffing rotas to ensure safe and effective service delivery
  • Support residents with complex needs where required
  • Assist with service development and the implementation of new initiatives

Requirements

  • Experience in a leadership, supervisory or senior role within homelessness, housing, social care, mental health, substance misuse or a related service
  • Excellent communication and relationship-building skills
  • The ability to motivate, support and develop others
  • Experience managing challenging situations with confidence and professionalism
  • Knowledge of safeguarding responsibilities and best practice
  • Strong organisational and problem-solving skills
  • Good IT skills and confidence using digital systems
  • May hold a Degree, HND/C, NVQ or equivalent qualification within a relevant field
  • A management qualification is desirable but not essential

Nice to have

A management qualification is desirable but not essential

What we offer

  • Competitive salary of £29,105 per annum
  • Generous annual leave entitlement
  • Pension scheme with employer contributions
  • Learning and development opportunities
  • Employee Assistance Programme and wellbeing support
  • A supportive and inclusive working environment
  • The opportunity to make a meaningful difference to people's lives every day

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