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The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK.
Job Responsibility:
Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
Quoting for any additional works which may fall outside of our ‘standard installation’ package
Managing the phone lines for any Domestic Operations enquiries
Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised
Requirements:
Previous experience balancing and prioritising multiple projects at the same time
Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
Technically minded and able to pick up electrical jargon and systems easily
Great at building relationships with customers and internal stakeholders
Comfortable working with numbers and data
Must have the legal right to work in the UK
Nice to have:
EV experience highly beneficial
What we offer:
Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
Flexible hybrid working model
Work abroad for up to 20 days per year
Family & friend discount scheme
25 days holiday (plus Bank Holidays)
Very generous parental and family leave
Pension scheme with a 4.5% matched contribution
Eyecare scheme
Life insurance covering up to 4x your annual salary