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Homecharge Operations Coordinator

United Kingdom, London 27000.00 - 29000.00 GBP / Year · Job Posted April 02, 2026
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Job Description

The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK.

Job Responsibility

  • Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
  • Quoting for any additional works which may fall outside of our ‘standard installation’ package
  • Managing the phone lines for any Domestic Operations enquiries
  • Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised

Requirements

  • Previous experience balancing and prioritising multiple projects at the same time
  • Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
  • Technically minded and able to pick up electrical jargon and systems easily
  • Great at building relationships with customers and internal stakeholders
  • Comfortable working with numbers and data
  • Must have the legal right to work in the UK

Nice to have

EV experience highly beneficial

What we offer

  • Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
  • Flexible hybrid working model
  • Work abroad for up to 20 days per year
  • Family & friend discount scheme
  • 25 days holiday (plus Bank Holidays)
  • Very generous parental and family leave
  • Pension scheme with a 4.5% matched contribution
  • Eyecare scheme
  • Life insurance covering up to 4x your annual salary
  • Virtual GP provided by HealthHero
  • Employee Assistance Program
  • Free Mortgage Advice
  • Discounted Gym Memberships
  • Cycle2Work Scheme

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