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Lead two established domiciliary care services (Rotherham and Doncaster branches) for Choices Homecare, part of Optimo Care Group. Provide leadership across both branches, ensuring consistent quality, compliance and operational performance. Lead a 365-day operation, overseeing safe, high-quality, person-centred care delivery, regulatory compliance, team performance, and sustainable growth.
Job Responsibility:
Take full accountability for branch performance, including quality, growth, occupancy and financial sustainability
Ensure full regulatory compliance and maintain high standards aligned to CQC expectations
Lead and develop office and field-based teams through structured supervision, coaching and performance management
Oversee rota coordination, staffing levels and service continuity to ensure safe delivery
Manage recruitment, onboarding, retention and workforce planning
Monitor KPIs, analyse performance data and produce clear reports for senior leadership
Develop and implement branch improvement and growth plans
Build strong relationships with service users, families, commissioners and external partners
Promote a culture centred on dignity, independence and person-centred care
Requirements:
Experience as a Registered Manager within a CQC-regulated domiciliary care service
Minimum 2 years’ leadership experience in health and social care
Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards it)
Strong knowledge of CQC standards and best practice
Commercial awareness with the ability to balance quality care and operational performance
Confidence managing multiple priorities across more than one location
Excellent communication, organisational and leadership skills
Full UK driving licence and access to a vehicle
Nice to have:
Experience stabilising, improving or growing a service
What we offer:
Comprehensive training and development through the Optimo Learning Academy
Clear progression opportunities within a growing organisation
Supportive senior leadership and peer network
Employee Assistance Programme – confidential wellbeing and practical support
Reward Gateway – colleague discounts, rewards and recognition