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At Mr. Handyman we’re growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We’re looking for highly-skilled craftsman who can “do it all” while taking excellent care of our customers.
Job Responsibility:
Completing Maintenance & Repairs – You’ll be completing small to medium maintenance and repairs for home and commercial projects
Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs
Create Life-Long Customers – Deliver a great experience that wows life-long repeat customers
You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time
Customer Satisfaction (NPS) – For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service
Revenue Target – Our office gets you in the door and it’s your job to stay there and find additional ways to be of service to the customer
Effective Billing Rate – It’s your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer
Recall Percentage – We guarantee all our work for one year. The work needs to be done correctly, the first time
Requirements:
Live within the area
Have 6+ years’ experience as a paid handyman
Own your own tools
Be insurable for driving our vehicle
Complete a background and driving record check
Able to lift 50 pounds independently
Able to safely work at heights and work overheard for extended periods of time
Professional appearance and maintenance of company-provided vehicle
Strong proficiency in at least three (3) of the following: Carpentry work
Bathroom improvements
Kitchen improvements
Painting, both inside and out
Drywall work, minor and major repairs
General plumbing and electrical, where allowed by law